crowne plaza, aplacewhere kochiities would want to go, once or twice or whatever may the interest be like. i went there for the first time with my wife to celebrate our 2nd wedding anniversary. we made reservations a day prior to our anniversary to make sure we don't have any confusions upon us reaching there.
as its our anniversary, we had booked for a candle light table near to the pool side, and we were told that it was in the mosaic area of the hotel where this was conducted. it was on the 2nd floor and we were greeted with a smiley-go-happy faced waiter. he directed us to our table near the pool side. since the climate was a bit humid, it was a grueling thing to enjoy the decorations and our moment. we were asked if we would like to have 'red wine' or a 'mocktail' as our choice of drink. we both went for red wine and it was really good (though we also later went for mocktails, just to try. ;)). they had a buffet dinner setup for the night (looks mostly like it every night). we had a dedicated staff looking after our requirements for the night, he was polite, calm and had a happy face through out the night. :)
we were first treated with a seafood soup, which was well spiced and warm, with no "usual seafood smells" or anything. later we were introduced to a chicken starter and a crispy potato cutlet, both had a taste of its own never tasted before, chicken looks to have been blended and mixed with schezwan sauce over it (nt sure) but was good.
we relaxed a bit and started conversations before heading out for dinner buffet. we finished our red wines and went inside prepared for some munching. buffet consisted of beef, mutton, fish, chicken, veg stew, biriyani, appams, rotis, naans, kerala rice, kerala naadan veg curries etc. it was a full package, for me, and i tried all the non veg stuffs mentioned above. :d fish curry am (more like dry gravy) and the beef dry fry was the best of the lot, in my opinion, chicken lemon curry was tasty enough for anyone to go for a second time.
after a pretty munching time, we hardly had any space for desserts but since its a beautiful day to have something sweet, we went for a falooda (something that i like a lot) and it was perfect.
we had a slight "not-a-big" problem which was brought as a notice to the staff and since they handled it nicely, i do not want to mention the same here nor do i want that to affect my rating. we got a wedding cake of 250gms and after cutting the same, we had requested to parcel the same.
now, the staff was hospitable, friendly and like i earlier said 'smiley-faced'. they clapped and wished us while we cut our cake. the manager in duty apologized for the 'small' inconvenience that we faced and gave us a good discount on our bill. all this, as a customer, was heart warming gesture from the staff.
would i go there again,hell yes (if there is an expression like that).
in the end we were a "happy-happy" couple who took a very good decision as to where our 2nd anniversary is to be celebrated.
keep it going, crowne plaza and team. :)