picture removed. apparently taking a picture of a huge chicken bone found in their food and posting it to urbanspoon is frowned upon. definitely won't be back and will tell everyone i know to avoid this place like the plague.
-----08 may, 2012-----
overall disappointing. i sincerely hope the owners read, and take seriously, the reviews regarding the food here because it doesn't seem their employees do. first, i have to say, that the beer, view and decor is all great. the food and the service, however, is lackluster. i came here with 4 people and we each ordered an entree. when the food was brought out we were missing the blackened tilapia. after about 10 minutes, waiting for the server to come back, he told us the tilapia was burnt and that it would be out shortly. my friend ordered the chicken melt sandwich and found a huge bone in it (picture attached). she brought it to the attention of the server, who apologized but left the plate, bone in all, on the table. at this point the tilapia still hadn't arrived. when he saw me take a picture of the bone he came over and said the manager would be out shortly. about 15-20 minutes later, when we were all finished with our meals, a woman brings out the tilapia and offers a halfhearted apology. my friend asked her if she was the manager and she said she was. my friend then asked her if she had seen the chicken bone and if it was brought to the attention of the kitchen. she said it was. i have my doubts. i really, really, wanted to like this place. the beer is a great representation of this city, the food is definitely not. there are plenty of places in downtown cincinnati where you can spend $30 and get amazing food made by professional and have great service. save the moerlein lager house for beers before or after a game.