terrible service - run the other way!. first, the food was very good! however, the positive stop there...
first the ambience or lack there of – the floor has to be at least 30 years old, thetablesand the chairs need to be replaced
- the server was terrible - rude - stretched over all of us when delivering the food (at one point his armpit was directly over my salad at which time i covered my food and asked him to please not stretch his body parts over my meal)
- asked us to pass down the food; did not know who ordered what
-never introduced himself when he came to our table
-when one person did not know what she wanted, he simply replied "we'll skip you and keep it moving" instead of offering some assistance/helping her make - selection – referred to an african-american member of our party as "bro": totally disrespectful, unprofessional, and rude
-there were dirty dishes/empty plates left on the table for almost an hour before i finally asked another waiter who was simply standing around if someone could come and clean the table
- once he arrived, he asked us to pass down the dishes and trash. i've then had to tell him that that is not the way you bus tables; that he needed to go around each person, collect the dishes and bring them back to the bin
- when i brought these issues to the manager, he was basically useless!
he simply looked at me, said okay and walked away. it was only after i told him that i did not feel i should pay gratuity as i did not get good service, did he wipe out the gratuity - a whopping $3.20 (it was a large party - mandatory gratuity) and apologize – it did not help that his breath was hideous!
this place makes tons of money every weekend and there is no excuse for them not improving the interior decor and the waiters definitely need retraining.
this was my first and last visit if you like good service, run the other way!