mama margie's

horrible customer service!. i have had the worst experience at mama margies on i 10 and wurzbach . on the night of october 31st at 0300 my boyfriend and i went to mama margie's like we do on at least a monthly basis. we ordered and sat down and waited for our order. we ended up sitting near the pick up counter. as many people began to pick up their food and our number still wasn't called my boyfriend went to the registar and purchased chips and salsa.. the wait had been about 20 min at this time. i completely understood as there was a small line at the register and could see the workers were trying to get orders out. my boyfriend and i received out chips immediately and began to eat them. i noticed the workers were no longer moving as quickly and began joking around and not calling out numbers. i looked at the clock and it was 337am at this time. i originally ordered at 308 am. i went up to the counter and asked about our order the manager on duty was william and he stated to me it would be 2-3 min and it would be ready. i went back to our table and continued to wait. i continued to see the employees having a greattimeand still continued to not have our food. it was now 358 am. 50 min since we ordered. our food was still not ready. i again went to the counter and the manager was not sure where my order was. i handed him my ticket and i explained to him that 55 mins is quite a longtimefor a fast food resturant. he told me it has not been 55 min and handed me my order i then explained to him and showed him the receipt he then pulled his phone out to check the time. once realizing it had been 55 min he put a cup of queso and pushed the tray towards me. i explained to him that is terrible customer service he then turned and walked away from me.the food was terribly cold and extremely old. nothing was fresh as it normally is. definaly not worth the 33.58 i paid for this experience or poor quality of food!

good, open late, inexpensive. mama margie's is worth a stop for some tasty inexpensive tex-mex. my only negative about mama margie's is the limitedtimeyou can buy breakfast tacos, because let's face it - breakfast tacos are good 24/7. stop by and give it a try.