poor service. we used to eat at luce's a lot. over time, the service has really diminished. about two sundays ago, i called in a pickup order. i was told 20 minutes. 25 minutes later i showed up to find theorderstill on the counter. no one apologized, and i said i would be back in 20 minutes. i showed back up with a 10% coupon, which said "good for dinner only", which i did order. i was told by the employee that the coupon was dine-in only and it was deceiving. i was further told that even if it was good, the manager was gone and would not be back. what if i was going to be dining in with it? lastly, when i got home, the basket sampler was not even complete. ever since this location was remodeled, it has gone downhill. they have wonderful food, and the service makes it a shame. we will not be going back.
i do recommend it for the food, but not the service.