longhorn grill


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1
1.0
thina
1
4 yıl önce
spitskop centre,bloemfontein
what i should have added.

4 weeks ago i got really sick after eating her e so i wrote a short review on trip-adviser something like this...

"i should take the time to do a proper review, but for now just know aside from the normal high prices and midioker service, the food that use to be amassing was over cooked served with instant mash and old salad. my particular dish had 3 of the 6 parts it consisted of missing, and on top of that i got food poisoning.

its why i am not feeling up to a decent review, so for now consider a different restaurant for your dinner plan."

to this i got a reply from a manager insisting i contact him since he tried contacting me on facebook but only found a semi-baron account, which is impossible since i have not had one for the last 10 years (scandal i know) an i do not have a facebook listed on trip-adviser only an email, and i am yet to receive a reply from him on my email. he of course demanded more info and somewhere in his interrogation style list of questions he forgot to at very least politeness for my bad experience.

so what i should have added, a group of us went to celebrate one of our friends birthdays on the 17th jan 2020 around 18:00 luckily we do this once a year so i remember the date, and the place was still rather empty. we had starters after waiting a while ( it was a dinner with friends so it did not bother us much) i had garlic bread it was fine, we then proceeded to order dinner, i had the chicken strawberry salad which have 9 ingredients/parts excluding the dressing. i checked afterwords seeing as in the reply from the manager he was sure that they don't have any menu item that consists of 6 components or more. since youaskedmine was missing tomato, pepper-dew, nuts and red onions. my husband had ysbein and mash as he always does since let me be clear we liked longhorn a lot and haven't been to it in a wile, he was met with a portion half its usual size and over cooked as in very, very dry and instant mash. we waited a long time for this and decided we would casual mention this to our waiter when we had a chance and since we do not want to make a scene and ruin a friends birthday party but we did not see her (this is all i can tell you about our waiter since i did not ask her name id and blood type to commit to memory) but seeing as we would not see her again for a long while we made our peace ,took a few bites and collectively as a group decided to skip desert as it was now rather late. when we got home i did not feel well which is when i wrote the entail review , and i was sick the following 2 days.

as for the request by the manager to contact him on his cell number i will unfortunately have to decline the very generous offer and i am fine thank you for not asking.
0
hedley
1
7 yıl önce
spitskop centre,bloemfontein
phoned to book,askedfor smoking or non-smoking. specificallyaskedfor non-smoking. on arrival numerous tables open in non-smoking section, and we get taken directly to the smoking section (bar). i enquired as to the smoking area, to be told it is a non-smoking area for the night???? the area still stank of smoke. weaskedto be moved to one of the open tables in the non-smoking section, well we might haveaskedthe captain of the titanic to avoid the iceberg. what a hassle, despite open tables we wereaskedto wait for a table that was "just paying , and would be available soon". "would we like to wait outside"?????

to think of the amount of times i have entertained here on business, there wont be another time. my wife felt totally insulted, as did i, for having the audacity to not like the table we had been allocated. we left in disgust to spend our time in a more friendly and accommodating environment.

previously the food was good, the menu interesting. but alas i will find another better venue for the future.
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