little gretel restaurant

disappointed. our first visit was saturday breakfast, and it was very good. had the best colache ever.
next visit was for german-type food. the schnitzel was dry and tough. the fries (spelled once "frits" and anotherplace"fritz") were strange: tough and chewy on the ends and just chewy in the middle. the sauerkraut was surpoisingly bland.
they pride themselves for not frying anything. they don't even have that capability. all schnitzels, etc., are baked.
the glasses of pinot noir were about 90 degrees temp. i don't require european cellar temp (about 65), but room temp, at least.
service was adequate; pleasant but not as professional as theplacewarrents.
all four of us were especially disappointed, as provious breakfast was fine.
the thing to get out of the experience:
there is a reason some things should be fried.

bad service, bad manager. i went there for lunch during my lunch break with one other person and sat down at our table outside at 12:05. our server didn't come to our table until 12:11 and didn't come back to take our order until 12:19 after we asked the hostess, who was also working as a busser, to please have our server come by our table. we ordered our food and told him that we were there on our lunch hour. our server did not stop at our table again until we caught his attention as he was passing by at 12:40. we told him that we would need our food in to-go containers because we have to get to work. he said okay and asked if we would like to-go cups for our tea. we agreed to that and he brought our ticket to us. we noticed that there was a $1 discrepancy on the price of my meal based off of the menu. he said in all his time working there nobody seemed to care about that. at 12:55 we walked inside and to the bar. our server was there and was finishing up our ticket. he handed it to us and just as he did that the cooks put our food (in to-go boxes) in the window. i asked to speak to the manager. at this point i was more disappointed than mad that i wouldn't be able to eat my lunch (i am not allowed to eat at my desk) until after work. the manager, veronica, came out from the back with an obvious attitude. she was not kind and did not try and help the situation. she came out of the back throwing out all the wrong body language. you could tell she was pissed off. (was it not myplaceto be angry?) i tried to tell her the situation and she began to argue with me. "this is not fast food. you got here at 12:05 and are trying to cash out at 12:45? that sounds like a quick meal to me" i don't think she quite understood about my situation. let alone that it was 12:55. i got a bit defensive and asked her if people not getting their food until 50 minutes after they get there is standard for them. she told me “you can't say that you just got your food right now." i told her that yes we just got our food while standing at the counter. this didn't seem to help at all. she yelled at us in frustration while throwing her arms in the air "what do you want me to do about it?" my answer in the back of my mind was "grow up and act like a manager and deal with your customer." what i said was “i am just ready to walk out of here without any of it." she said i couldn't do that. they made the food for us. the best she could do was 50% off. i would have been pleased with that when she walked out of the back room but after the show she just put on i wasn't happy with that. she clearly made things escalate. i pointed to my tea and told her. “i don't think you understand. this is my lunch. i won't be able to eat your food until 5 o' clock after it has been sitting in a hot car all afternoon. it won't be fresh and it won't be good." she yelled back at me. "whatever! just leave." and when we were almost to the door she yelled out loud enough this time for the whole room to hear. "go to burger king next time!"
veronica, you will be happy to know that i will not be dining in your restaurant again. i can assure you that i will also tell those i know to not dine there either. while i can understand the fact that your food is not “fast food” i believe that if the service was quicker the food order would have been put in earlier and there wouldn’t have been a problem at all. if you enter a conversation with an upset customer ready for a fight you will get one. so try and stay calm and try and your customer will most likely calm down too.

absolutely amazing! with real authentic czech/german recipes and friendly staff, thisplaceis a must! my favorites are the pancakes--so light and tasty!--and the chocolate and cheese kolach!

big clapping hans(el) for this little gretel. a little german restaurant on the rhine? well, not exactly. it is right across from the lake boerne dam though (i will spare you the location pun). the interior is small, but nice and bright with plenty of natural light to make theplacecheery. they also have a small bar inside with a few stools though its not exactly where you would want to hold your next oktoberfest celebration (nor would they want you too most likely).
the draw is the charm and personal service of this small "chateau" to say nothing of the food, which i am getting to. a short chat with the affable waiter about schnitzel and an alternative suggestion made that was the waiter's favorite; kasseler rippchen (smoked pork chop for the germanic tongue impaired). how's that for a zuggenbrecher (tongue twister)!

moist pork chop with just a hint of smokiness smothered in an extremely mild horseradish sauce with slivered almonds, lighter than air spatzle to dip in that creamy sauce, and some of the best, mildest, least acidic sauerkraut with caraway that i have ever had. tremendous job chefkoch! i was not suprised when i asked if the sauerkraut was made here and found that it was like most of the offerings.

i also found out that they have events where they spit roast a whole pig on the huge pit to the side of the restaurant. i can imagine how good it would be to pork-out at this pig-in! reservations only!

best pancakes!. we love little gretel! on our first visit, my husband ordered the pancakes and said, "these are the best pancakes i have ever had" and passed me his plate to try them. i agreed and have now decided not to bother making pancakes at home anymore because there is no way they can compare. i can't comment on any of the food other than breakfast, but it's a wonderfulplaceto go and sit outside on a warm morning and enjoy the best pancakes you've ever had.

tasty food..bad service. i went for sunday brunch after reading a review in the express news. i ordered pancakes which were light and fluffy. the bowl of clam chowder had a nice taste to it, creamy but not too heavy. however, i was completely disappointed with the service. the waitstaff was nice but not attentive. i had to wait about an hour for the food to arrive. i did not order anything special so i am not sure why it took so long. i was on my way to look for my server to ask for water...i had asked before but to no avail. she did finally show up. those small things matter to me as a customer. i think they need to have more waitstaff on hand. maybe the review in the paper created more traffic and hence the poor service. if i know the service will continue to be of this quality i will skip theplacenext time.

great breakfast. a great family friendlyplacefor breakfast. the french toast, the chocolate chip pancakes for the kids, the omelets. we've loved it all. and we have always had great service. if you coming to boerne, little gretel is the best bet for a nice sit down breakfast.