limani


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1
0.5
joan
1
4 yıl önce
roslyn
i came with a party of 8 for my mother's birthday. the appetizers were great until my mother tried going to the bathroom and realized there was chewing gum stuck all over her pants and down vest! we looked at the seat she was sitting on and was horrified to see gum smeared all over the chair! for an "upscale" restaurant like this we were so surprised and immediately called themanagerwho offered "dry cleaning" if we drop off the pants tomorrow. we live in the city and for me drive 20 miles to drop off clothes to dry clean is ridiculous! themanagerthen offered us dessert on the house, but that doesn't solve the problem!!! we wanted a better solution but he just walked away. we went in for a nice dinner and instead was treated with disrespect. 

if you want gum stuck all over your clothes and pay hundreds of dollars for dinner, then you should go here. otherwise, if i could, i would give this place negative stars for their unsanitary conditions and disrespect for their customers.
0
michey
11 yıl önce
roslyn
brunch not worth the $$. we were quite surprised at our disappointment with limani's sunday brunch but more so with the lack of regard from themanagerwhen i contacted him a couple of days later with our experience. it was a special occasion for us...our 25th wedding anniversary which we celebrated with our daughter & mother-in-law. the restaurant was 20% occupied (red flag right there) which reminded me that's how it was the first time we had brunch there. there is no doubt about the restaurant's elegance and quality of service, unfortunately, the food did not match up to the same nor meet our expectations. at the carving station the meat selections, including the lamb chops, were all dry & well done. the brisket was difficult to eat since the server wasn't carving it properly. brisket should be sliced against the grain, which i pointed out. unfortunately, he didn't understand me. the french toast was burnt and the waffles were cold. i didn't try the lobster but did try the shrimp and they were a little soft & mushy for some reason- maybe they were defrosted early that morning and then put on top of the ice. regardless, they weren't enjoyable to eat. the sushi although, was delicious. the dessert that was spread out on the bar was limited. most of it was just ok. my daughter ate the blondie and was appalled...it was like a dried up sponge. needless to say how upset we were spending $50 per person for this. i decided to give themanagera call inform him of our experience. by the way, there was nomanagerin site on sunday. the only people around were the servers. i contacted themanagera couple of days later to inform him of our experience. initially, he asked me for my phone number, how many times we ate at the restaurant and when we were there last and then put me on hold. after returning, he told me exactly when we were there last and also asked me how i paid. (a gift certificate from my brother & sister in law) what does that have to do with anything? it was as if he was trying to catch me in a lie. he told me we came to the restaurant only one other time in 2010. he was on the defense from the beginning and made me feel that my experience was not valid since we weren't regular customers. i mentioned that it was quite expensive and we work very hard for our money and didn't feel we got what we paid for. he replied back that this is the area we live in. i wasn't looking to get into an argument with this person. he made me feel like i was guilty of something. he then proceeded to tell me that if all of his food was so bad he would not be in business. he also made a comment which made absolutely no sense. he said he is not in business to please people just to serve good food. i couldn't believe what i just heard and asked him if he realized what he had just said. he thought i was making fun of how he was talking, which was not the case. in fact, he actually spoke the truth. it is evident he is not interested in pleasing his customers otherwise he might have offered to do something to satisfy a dissatisfied customer. that would have been good business. he continued to tell me that he cannot do anything for me in which i then interrupted him and told him you can do something, you just choose not to. i told him that he needed us more than we need him and that he was not a good businessman...then hung up
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