la margarita


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3
2.5
lisette_mz
9 yıl önce
north irving
prejudice staff. the restaurant staff is very prejudice against their own kind and i bet even other races besides white people. i've eaten here twice and today i ordered something to go. both times i ate there our waiter was very dull and rude. my spouse asked for a margarita and he gets carded which is fine we don't mind. but he couldn't find it, and the waiter just looked at us with a smirk (this was our first time) and he left but said he'd be back. well my spouse found his id in his front pocket which is fine to laugh at but when we showed him the id he kept being rude and dull. he didn't even want to explain the menu to us. the second time it was the same thing all over again except we didn't order a drink. i still left the waiters 20% both times because i am a server at mi cocina. i know what good service is. and today i decided instead of receiving prejudice service then i'll just avoid it by ordering to go. i ordered my food at 2:37 and got there at 3:00. they said it would take 20-25 minutes which is fine i didn't mind. i waited until about 3:10 and i still didn't mind but the one thing that was aggravating is that nobody said hi or even acknowledged that we were there (i went withy my brother). two white males entered and they sat down at the bar and got greeted and taken care of right away while we were still standing in the front by the hostess stand. finally someone (the hostess) came out of the kitchen at 3:14 and charged us. i was rude and i don't even remember if she asked us "how are you" or even said hello. i just heard her voice and right after she was done talking i said "order for 'name'". it took her about 5 more minutes to get my order out which during that time she came out and wentbackbecause she probably forgot something. bad bad service. not even the servers came near us, they just avoided us. so this is my deal, they have great food and i probably would have tipped her if the service was faster. it took over 30 minutes for my food to get done and get out and this is not acceptable for a tex-mex restaurant, i know, i work at one. another thing, no matter what race or how they act towards you, the server, hostess, or any other worker in the restaurant must give their best service with a smile to every customer that comes in. the only reason i tipped those two waiters is because i know how it is, this is how they make their living but that hostess has no excuse. i wish the managers at this place could teach their staff a thing or two about customer service skills.
0
matt
5
14 yıl önce
north irving
fantastic! will definitely return when i comebackto irving. weird location, but great service and authentic modern mexican. give it a try! tacos menu was my favorite part. and margs aren't crappy or too sweet.
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