so bad. this is one of the rudest restaurants i have ever visited. we were so disappointed that i decided to speak with the manager. i ended up speaking to the owner of the restaurant. he, to my surprise, was an extremely rude businessman. i told him why i was upset for the following reasons. it was so packed that nobody could move around. not even the waiters to give us water could get to us. we were rushed and told repeatedly that our table will needed for the next party in an hour. we were only there 2 hours. the atmosphere was obnoxiously loud, but this wasn't really his fault. the menu on the very back page does have a set of rules that everyone must follow including, being considerate with volume, paying extra if you share, 20% tip will automatically be included, etc.
thefoodwas mediocre at best for a few reasons: a. overkill on butter to create that "rich" taste but did nothing but make you feel uncomfortably full. b. one of us ordered meatballs with pasta and they forgot the meatballs. to her surprise when she told them they had got it wrong, they brought out a dish with meatballs on it that was had been microwave. you can tell by the rubbery taste to the meat and the fact that the plate was way too hot. i don't think the plate absorbed that heat from meatballs or that they cooked with it. c. my girlfriend's salad was a mixture of olive oil with lemon on arugula. nothing special for 7 bucks and simply too sour. we had birthday cakes and they delivered that very well. (im not an unreasonable person that simply going to bash this restaurant without being honest.) after i spoke with the owner he said that it was because our friends had arrived late and it was a wasted table. i am a fair guy and i apologized for that, but it was still unnecessary to give us poor service. and to that he said, verbatim "i'm sorry you think you had bad service, you and your group may leave now or i will have to remove you from the premises." i don't think that was really necessary because i wasn't demanding anything or even trying to insult his restaurant. i apologized even for my friends being late. i was simply telling him my feedback and slightly hoping for an apology and that they will try better next time. for a 350 dollar dinner i am very disappointed.