kostas greek restaurant

tasteless food, rude owner, overpriced, poor service. my husband and i patronizedkostason mother's day at 12:30 pm. note not a major holiday. w were seated at a unusually dark table and there was one other family there. we proceeded to wait for an additional 10 mins before the waiter decided to come to our table. we place our orders and waited, and waited for the total of 25 mins.before our cold and grease soaked food made it to our table.the only redeeming factor about our meal was the salad. we did not see a waiter again until we pushed our half eaten plates to end of the table and was given the check. upon attempting to retrieve my groupon voucher to pay the check, the owner strolled by informing rudely and condescendingly that he does not except groupon vouchers on a major holiday. he further stated i go to the website and read his terms and conditions. i told him that a major holiday would be christmas or thanksgiving. as he walked past he said i will not accept your voucher for today's meal. our meal was $40 for an appetizer and two entrees. a $40 lesson i learned the hard way. determined to get our money back on the voucher we purchased we went back 2 days later in the evening and had two entrees. again we waited 25-30 mins for our meals with no other diners in the restaurant. the food was extremely salty and yes cold. so to sum it up if you like to wait a long time before you eat your tasteless, greasy cold food and be ignored and deal with a rude condescending owner i recommend you find another greek restaurant that values its customer. we were able to redeem our groupon voucher with no problem but will not be returning to kosta's in the future.

food: 1 star
ambience: 3
service;1
wait time:1

this is an offshoot of the olderkostasnear preston, which was one of the first non-chain restaurants in plano. this version, on park and alma, is in a 7-11 building that has been nicely decorated. with the service and table-setting this given the strong impression of an upscale restaurant although the prices don't match.
whenever we cannot decide where to eat we usually end up at kosta's. the have very warm service. recently after thanksgiving i took me family (in-laws) there and ended up with and unexpected 14 people for sunday lunch. kosta's handled this organized group with ease! i was highly impressed. they always make my wife and i welcome, but it takes special talent to do that for a surprise table of 14 people!
my wife likes to try their specials (usually some kind of lamb) while i am sadly stuck on their gyros.
sometimes we go there just because my wife wants their greek coffee for desert!
this is always a lovely welcoming place!

second time and we won't be back. we triedkostasfor lunch at the 1050 west park boulevard location near our office. none of the four of us thought the food was fresh and tasted bland. the potatoes was so bad that i had to spit it out into my napkin as to not be rude. now... a month later my wife and i stopped by for dinner to give it another try. bad mistake! same food as what we had for lunch and the staff did not seem to care and the owner spent the whole time talking to a couple who are obviously regulars and i would suggest have bad taste if they got the same cooking that we had that night. my recommendation is to stay away as there are much better places to eat in the area.

good gyro, great service. i went tokostascafe for the first time ever. i got great service as i entered, everyone of the employees kept busy filling my tea, taking my order, bring my order, and taking the empty plate. the invoice was processed fast. i ordered the gyro plate, and it was delicious (although i think stratos on nw hwy in dallas is better). all in all a great dining experience.