after coming here for years i have never had a problem at all. 5* all around. my recent visit was dreadful. it was quite however we were sat right next to the kitchen so not the best. my parter i ordered a breakfast and thechickenpancakes. the breakfast was fine, although felt it missing something. thechickenpancakes were awful. raw veg, dry and thechickenwasn't fresh at all. it seemed like this were pre-cooked and warmed. in all honesty is was inedible. the server asked if everything was okay and we highlighted that thechickenpancakes wasn't great and it inedible. she picked up the food, said she would tell the chef and simply went to the bins (which were behind us) and binned the food. when the bill arrived i asked if thechickenwaffles were still on the bill and despite complaining and not eating the food would i still have to pay the £10 for it. she said yes and walked away with full payment. upon leaving a shady comment of enjoy your weekend and we left. we were so disappointed and upset and honestly should not have been treated like this. no offer to replace the food, no offer to take it off the bill, no service or care at all. it would seem its all about the £££ and has lost what made it so unique and brilliant. avoid this place if you like quality food, fresh food, and good service.