kay's kastles

seriously, with the not helpful dislikes because of someones opinion. let's be honest. sometimes you get the evil i for standing on a crack by some of the staff, but saying to go get your ice cream somewhere else is probably not fair either. some of the best "ballpark" style food you will find anywhere, and whether shake, banana split, or fudge brownie you are paying chump change in comparison to other competitors. that's just the thing though, don't forget your change! cash only! just like nikki's though, old school vibe deserves to keep things old school. plus, they have the ability to keep the prices considerably low because the soul of the company isn't being ripped out by merchant and processing fees. so yeah, great place! great ice scream ! try to tell the staff to smile more because they can look a little sour ! we all win and it's still agoodreview

did not have agoodexperience. we were the only ones in there, and were rudely yelled at not once, but twice! definitely not great costumer service.

kay's kastles is a dying breed: the old-fashioned, earnest ice cream parlor. there are no branded t-shirts or knowing winks. there are no gimmicky flavors of the month or walls of local art. this place is far removed from modern ice cream joints of chattanooga's revitalized downtown. it is nestled in the more rural reaches of soddy daisy, amongst thegoodpeople, and it still retains the characteristics that defined it in the mid-eighties. let's be clear: the staff hates you. they really, really do. they are, without question, some of the surliest people you will ever meet in food service. they hope you die; barring that, they'll grudgingly take your money and give you ice cream if they must. (how one can maintain a frowny face in a place like this i'll never know.) the experience really takes me back. they've got kitschy ice cream decor (ice cream posters, ice cream signs, ice cream ceramics), old arcade machines, and