my first experience was not a very memorable one - in a nutshell, it had to do with the quality and quantity of the food. post leaving a review on zomato, the management was efficient enough to respond, address the issue, apologise for the experience as well as offer to send me the same order again. for the efforts put in by them to regain the confidence of a potentially lost customer , i decided to give them another go. so,ordered the pulled pork sandwich, tuna sandwich and the messy sandwich.
this time around the food was great ! we loved all of it. the pork filling was ample and the dressing was just right. the tuna sandwich was much better too. and my personal favourite was the messy sandwich - oodles of egg, cheese, bacon and chicken - this would require you to run an extra mile but its totally worth it.
overall i am happy with the food, customer service and their ability to bounce back. i hope they maintain this consistency and i will be happy to order and try out more of their offerings.
kudos team !