the food is pretty good. so why one star? i am a vet who uses a service dog. when i ordered my sandwich, the cashier asked if he was a service dog. i responsed yes and added that i have a medical condition for which he is trained to assist - the ada allowed questions. the cashier said it was fine. i sat down.
amanwalked in with his children and said in a loud voice - " there are no dogs allowed in here". i thought he was a customer harassing me. i said "he's a service dog and i informed the cashier." themanlooked at cashier who nodded in agreement. themansaid he was the owner. he then said that my dog should have a vest on him. not required by the ada or any other law. he is marked as a service dog on his harness and leash. most of us would gladly not advertise we have a disability and trade our service dog for a pet.
i engaged the owner in a discussion that perhaps he may want to first ask whether the animal is a service dog, instead of ignorantly dismissing his disabled customers. as a business owner in an area with many service dogs, he just did not seem to get it or care. during the entire meal, my dog sat quietly by my table, as he is trained to do.
the food is good. bravo to the sandwich artists! the owner is rude. i encourage any vet or anyone with a service dog to eat elsewhere.