don't come if you're in a rush! i went there in the early evening when it was quiet and ordered right away. the place quickly filled up and i noticed that the customers who came in after me were getting served. i asked about it and was eventually told there had been some sort of problem with my order (a basic vermicelli bowl). this was a frustrating experience as i'd stopped in on the way to an event. i had to wolf down myfoodwhen it finally came. in general, the service seemed disorganized, and no one offered to refill my water. however, the flavors were good and everything was tasty.