went for dinner couple weeks ago ,superb!went couple days ago for lunch.had booked after constantly phoning,unfortunately my friend did too!phoned over 20 times day before booking to cancel one,felt bad had too.tried over 20 times,engaged,engaged.when we arrived at restaurant ,tried to explain to lady who “greeted “us at door.rude and dismissive,v bluntly kept saying,name!tried to explain,said too busy to answer phone.if amber regent had been open we’d have left.basically they don’t want bookings…in out as fast as,as soon as fork down plate gone.the food was as ever fantastic,and our waitress apple was delightful,but a sour rude woman as you come in should learn some manners