genghis khan mongolian grill

we found hair in the food from the cook who was clearly not wearing a hair net. when i showed the manager she said....well our employees are all wearing hair nets. i showed her otherwise. she then made him wear one on his head but still neglected his very large full beard. whenever he would sweat which was always he had a rag around his neck which he would wipe his sweat with and this was over the food he was preparing.....the manager did not remove thismealfrom the check. i then let the waiter know also, nothing was done. needless to say we did not leave a tip. the older lady at the door stopped us and asked why we didn’t tip....i told her we found hair in the food and the manager did nothing. she then said well the waiter is the one getting the tip not the manager.....i told her if themealhad been removed we would have tipped. never going back....

first impressions last a lifetime. if i was rating this on food only..i'd give them a 4.5 but this is about the entire experience. there were only 3 in our group, we went on a wednesday for lunch, and we all ordered off the the menu. our total wait time was roughly 45min. one of the persons in our party received hermeal25 minutes before the rest of us. she had the option to wait and let it get cold so she could eat at the same time as the rest of us or dine alone. no patron should have to make this choice. needless to say she was finishing hermealwhen the other two came out. and the last two meals were barely warm. not a good experience for our first time visiting. cannot say we'll ever go back nor recommend it for a dine in experience.

do not go here. i went with a group of 6 people. my friends dad paid for 4 of them. i paid for my ownmeal$22... when the menu said it was $15. after considering the 18% automatically included the $22 was acceptable. now less than a week later i guess they charged my friends dad an additional $35 ... and claimed i didnt pay $10 when i paid $22.98 which it was exactly. now my total cost of my $15mealis now $32.98. be careful they will swindle money from your pockets.

bottom line, go to bd's mongolian grill.