food: good. service: not good. would not recommend.. we visited tonight, 5/30. we booked an 8pm reservation because when we called a few days earlier 7:30 was not available. however, when we arrived at 7:45, more than half the restaurant was empty. i am not complaining, i just found it odd that they could not take us earlier when they obviously were far from full.
we were seated almost midway along the north wall to the right of the entrance. in summary, this place is nothing to write home about. the food was good; the service was mediocre to downright poor at moments. it started with the host, where all great dining experiences are supposed to begin. the host seemed completely uninterested in our arrival - no greeting, no words uttered, no expression, nothing - uninterested that is until the young women next to us showed up. then he seemed pretty engaged - with them anyway. oh, he did quickly but silently grab up our credit card at the end of the meal, so i guess he was at least a little attentive.
our waitress was good, but we sat for a fair bit of time before she came around. it was obvious she was a little embarrassed that nobody had acknowledged us. the waiter (apparently no dedicated wait staff, which is fine) was okay but not great. he didn't say much or offer any explanation about anything unless we asked.
with the exception of the woman that helped wait on us and a few of the polite kitchen staff (they were the highlights), we were pretty much ignored throughout dinner. this was surprising considering the host that took our reservation had made a big deal over the fact i mentioned we were coming there for our anniversary. as someone that has traveled extensively and experienced fine dining in a lot of places, this was not 'it'. too bad we chose this place for our anniversary.
the food was very good, but the overall experience at a place like this should be as good or better and it wasn't. i do not plan to visit again and would not recommend to others looking for a service-oriented experience. there are too many other good choices around town with several within walking distance of this place.