dont go there for mothers day! or ever. my wife wanted to go to the little america mothers day brunch, but i got the email on fb saying you guys were having one as well. i convinced my wife we should go there instead. and well we left very very disappointed
my wife and i were there with my little brother this morning for mothers day brunch, it was a party of 3, we were seated very quickly (the only fast thing that happened there today) they gave us the smallest table there, then we waited for out server about 10 minutes , that's when i said.. i guess we just go up there and get food.
after getting some food on the buffet we sat down and still our server still has not come... we finally had them come over, and we got some waters, we also asked for some soft drinks and some juice (which we thought was included in the price but were very wrong) i noticed we can have omelets made, so i had to ask about 4 people before i found someone who can put in the omelets order. admittedly, the omelet was great. we also ordered a eggs benedict that we got about 45 minutes later, i guess the eggs benedict made today were cooked in a crock pot or something lol. when we asked where the omelet was to one server ( our main server was never around and only there towards the end when its time to pay up, coinsidense? ) she said "let me check, ( comes back from the kitchen) oh it will be right out", about 20 minutes pass and we ask again , this time to our actual server and she gave the facial reaction of "omg, i totally forgot about your eggs" kind of look. after we got the eggs, no one apologized for the delay.
to top that off we had to stack our dirty plates on top of each other, at one point my wife was eating food on a stack of 4 plates high. the prime rib/lamb was served cold, like the "its' been sitting around there cold" and the potatoes were very greasy.
it was just allot of things that went wrong today bad slow service, people were confused, i could have had a better time at denny's. food was decent except for the omelet which was great, chocolate fountain was a joke with them rock hard rice crispy treats. soft drinks not included in the price was a joke, i already felt cheated, now nickel and dimed?!?!?
i really had to say something about this, i felt we made a horrible decision, our bill was $83, and we still tipped 15% exactly. for about 30 bucks more (10 a head) we could have gone to little america and gotten something great. hell royal eatery down the street, toasters, market street gracie's even mo's would have been a better place to go..
no one seemed to care or notice we had a bad time, we were visually upset and i was steaming.
a customer you have lost.
sione