while when you visit emily's, you will enjoy the food but their hospitality is god awful. so when we reached emily's we were told to stand outside their gate and by gate i literally mean the property's gate and that the waiting is of 1 hour which increased to 2 when a couple that reached there 5 minutes after us 🤣
now to the second point, after feeling really awkward standing outside the gate and requesting the guard multiple times, he asked us to wait inside (which we thought that they will let us sit somewhere), nevertheless, we reached inside, the receptionist asked us to wait outside the door now because it's not allowed and out guests here are complaining to which i have two things to say: either you have your restaurant in an isolated or a different building than your stays or don't open it for public, you want to earn as well and you don't even have the basic courtesies.
now moving on to the next part, we went to the first floor towards the restaurant and let me tell you it was more than half empty to which they were willing to make us wait outside the gate.
now we ordered, we had our food, but in a decent place youd be served with water and refilled regularly but here remember you need to ask and you'll get it though. you've opened a restaurant, but the least you can do is be courteous. while we were going back, it was raining and there was a family of 8-10 people who guess what, were made to stand outside near the gate under a tree and that included elders, so back to my original point, i've given 3 only for the food but otherwise it's a point blank 0 especially to your receptionist and your staff managing tables and queue to the restaurant.