i have been waiting to eat at this restaurant for almost half a year.. as ive seen the great reviews. we travelled almost half an hour to get here and the only positive thing i could say is that the food looked good.
other points: the guy at the reception (wearing stripes at the photo i posted in which zomato denied posting it for readers to see) did not even try giving us better seat options and just chucked us at the nearest visible option he could see. i requested that if there’s a table (and not the bar) that we could transfer after a few minutes id appreciate it, but he just straight away said there would be nothing available. from then on, i got really annoyed, as he could have just told me that when a table becomes available i would be happy to move you, but straight away i got a “no” from him, which is thumbs down buddy. so that was a major bad decision for the restaurant, yourservicewas not good at all.
then the food came, i almost forgot about the bad service.. i was happy to see the food, as it really looked good visually, but taste was like meh. serving size too was good, but nothing special about the taste of the meat we ordered. i only liked the paprika wedges, that was it. the pork that i ordered tasted old, even had my partner tasted it and he said it was not as good as it looked.
their prices are steep - as compared to the taste andservicei got. i have dined in several places that are of the same price range, but i can say that i am not coming back nor will recommend this restaurant to my friends/ family.
when we left, no one even said, “ thank you so much for coming” or even asked us if the food was good.. nothing... that itself proves that you just wanted people to come and order, but after they order, no one cares if you really enjoyed your meal. that’s theserviceyou get from el humero.