oh, no! :(. what had been a most wonderful experience hitherto was all but crushed by our experience there at about 830 pm on a saturday night in early december.
the good, the bad and the ugly:
good:
+ skirt steak, every way i ever had it before at el gaucho inca was superb.
+the silverware was clean as were the napkins.
bad:
-provoleta. without any question, it was clearly microwaved, for far too long...stuck to the side of the bowl and was essentially unservable.
-simple ravioli, perhaps one of the easiest staples of any restaurant that serves italian fare, was served barely warm.
-this really should make the ugly department, but i'll be civil........ my salad, as a side, which consisted mainly of carrots, was served to me on the same plate as my skirt steak!!!!????!!!!????!!!!???? look, i get it, the waitress told us they had been slammed just before we arrived (which is why i go to good restaurants late sometimes), and it genuinely seemed like they were unwinding and basically "done working for the evening." loud music from employee cell phones (or at least from the bar) was more dominant than anything else in the dining area at times! no harp is ok, no violin is ok....nobody managing the restaurant where two people are dropping sixty-plus dollars is just plain sorry. afterall, skirtsteakis truly still an inexpensive cut of meat to obtain, and ravioli...well, you get it by now. no value whatsoever for the food this evening.
the ugly:
no plates on the table when the fonduta arrived...we had to ask for them. salad served on same plate as a steak??? when we informed the wait staff that the ravioli was a little cold when served (which she asked how eeverything was), she said to us, "did you tell your server?" we said "no", basically trying to get out of here after she informed us and the single patron next to us that they were closing and that we had five minutes! she then went out of her way to tell us we should have told someone.... that's when i took the check back and a couple dollrs came off the tip.
all in all, they were done working for the evening just as we were walking in....a real shame, because this place had always been delightful up until last eve....