dog haus biergarten. the dine-in place is kind of hidden. the entrance on the main street is for to go orders only. if you want to dine in, go around and down that little alley and you will see the sit down area.
we tried this place because we love the other dog haus place in pasadena. we had been to the other place a few times, so i figured this place is pretty much the same.
we ordered our tater tots, dogs, and haus chili. i kind of freaked out when we got our dogs because it was not on the king's hawaiian buns! one of the reasons why i go to dog haus is because of king's hawaiian bread, so i went to ask why it wasn't on king's hawaiian buns, and they told me that i have to request the king's hawaiian bread if i wanted it (the guy said that it's on the menu). i read the menu and it says that it is on the roll, so i just assumed that it was on king's hawaiian "roll". the guy was nice enough to offer to bring us the king's hawaiian bread, so i was ok with it. we waited for about 10 minutes, and no bun, so we went to ask for our buns again. waited....5 more minutes, and no bun, so we went to ask for it again and 5 more minutes and there was our bun, hot and toasted, but i was not too happy. a minute later, the manager came to our table with our complimentary freshly made sweet potatoes fries and 50% discount coupon to dine in again for having to wait. i call that an excellent customer service!
while i was waiting for my buns, i was thinking about what to say on my review sites, but all my negative thoughts went away because their customer service and thefoodis good as usual.
there you have it! just don't forget to ask for king's hawaiian bread!