i have been to this restaurant before and i have always liked the food and portions served. but i again went yesterday and my experience was horrible. i agree it is v-day so it's bound to be fully occupied. but how does that mean that people are there in waiting area, and you don't give a shit to them? no courtesy, nothing. initially i made a booking and was told we'll have half an hour of waiting, i was completely okay with me. after asking about it 40 mins later, i get the response that we can't commit how much time it is going to time? i got a seat after a whopping 1.2 hours when promised time was 30 mins. seriously? next, i had ordered veg noddles, and there was no cutlery in the table to serve the same. needless to say, the servers don't bother to serve, but after asking for 4th time, did i get the fork to serve myself because they don't bother to provide cutlery on ur table. they don't even serve a ketcup or any sauce with noodles for which i again had to ask for 4-5 times. i kept on calling the server, and they are standing there but don't bother to come and answer us. and what was really gross was they don't bother to wash glasses after picking up the same from a table where the same is finished. i saw from my own eyes, where there was a half filled coke glass , just returned from a table after the billing, and what the server did was pour the half filled glass with coke and give it to another table. gross! yuk! this is the most pathetic thing i have ever come across in a restaurant. if you can't handle load, don't be open on these days when you have waiting period. i had the most horrendous experience atdineway platz. i always loved the food ofdineway platz and it was my go-to restaurant but i am never visiting again. and i recommend everyone pls don't visit the restaurant. they have no call for hygiene and they serve such drinks to people which are neither washed or anything and used by someone else in this time of corona.