deluxe diner

we spotted deluxe diner as we arrived in new plymouth and decided to come here for lunch. the decor, service and great food makes this place a must visit if you’re in the area. the service was friendly and helpful, food arrived quickly. $14 for a massive fishburgeris amazing value for money. highly recommended

hands down best burgers i have ever had! smashes burgerfuels andburgerwisconsons burgers outta the park! quite criminal that this restaurant has an average rating of 3.9, should definitely be higher.

i was in np for two days and i came here twice for lunch. had theburgerboth times but with the salad bowl to replace theburgerbun due to my dietary requirement. the portion was excellent and very yummy! the service was friendly and helpful. love the decoration and everything on the menu went with the theme. highly recommended.

overall: the food was plentiful and tasty, excellent service and great little american diner. 5/5 despite issues due to excellent response and service.

food: american by name and american by nature. if you desire a solid portion size, you won't get much better or bigger than here. don't second guess why there's an obesity epidemic, just try any of the mains here. i ordered the trumpburgerso you can guess how loud and brash and unashamedly out there this was. i ordered bunless and was met with a huge bowl with two very large beef patties, egg, pickles, plenty of salad, kumara crisps and onion rings. i only just finished it.... given i ate 500g of steak the previous night, i'm no half weight at eating. wife ordered a salad and this was equally american in stature. everyone agreed that the food was good and more than adequate. also ordered the adult milkshakes which were divine. donkey punch was my choice and just delicious and seriously filling.

service: the service was excellent. sat quickly, menus provided and friendly attention. the entree was provided quickly but for some reason our sons meal wasn't forthcoming. turned out the kitchen thought they had made it but actually hadn't. the mains were bought out while the last bites of entree were still being chewed so a little bit early. biggest and sole issue was that a hair was on my wife's plate that wasn't hers. here's when things really showed excellent service. the waitress instantly apologised and asked did we want it replaced. we said no as it was on the side but she asked again to make sure. there was several checks during the lengthy eating to see how things were. at the time of paying, without anything being said, they provided our sons meal at no cost due to the confusion and half price wife's meal plus her cocktail free. beyond what i was expecting but an excellent response.

ambience: classic american diner decor including music. no air conditioning though which at 28 degrees makes for an uncomfortable dining experience. when we asked we were told that apparently some diners had complained the air conditioning was too cold and preferred the windows open instead. air conditioning is definitely needed and this is common thus far on our dining out in new plymouth.

we went for a double birthday three teeangers and two adults. milkshakes were average...nothing what they were like the first time we went. out of five meals.....only oe was eaten. nachos were fowl tasteless slop. it was like the meat was boiled in dishwater. next meal was roast pork with mash. microwaved stringy meat offcuts, even bits of bacon in the gravy. mash was over seasoned with cinnamon and pepper. next was the baltimore jack....rubbery tasteless, dry gritty meat patty. dry bread roll...egg was ok. huge unappetizing dolop of shredded beetroot. greasy almost cooked curly fries. next....cheeseburgerand fries. 14 year old gobbled it down no compliant. next...mustang sally....dry tasteless gritty chicken breast, obviously well overcooked...accompanied with tasteless bun... we asked everyone for two words to sum up their meal. insipit slop, tasteless, barely edible, unappetizing muck, old and gritty.
this meal was $150....waiting staff were spot on.....diner decor was ok....it was busy and didn't want to make a scene but only 1 out of five meals was eaten. the rest had only one bite. will never return.

we heard about this place ever since they opened, finally had a chance to come to new plymouth and try them out !

wow! what a place! classic american diner deco with super friendly waiting staffs. the guys and girls dresses up in the classic style, the girls even wore their makeup like it is in the 50s. great atmosphere.

we ordered the shakes , theburgerand the steak! the milkshakes are off the hook! best ones l ever had in nz. the meals are massive your typical american size. my steak was cooked perfectly and the mushroom sauce was delicious. theburgerwas nicely made and super yummy.

the whole dinning experience was amazing. we would definitely head back for more before leaving town

walked into deluxe and we were at once blown away by the decor and vibe. old adds, neon signs, leather booths and a good ol key lime pie in the cabinet took us straight back to the usa.

we ordered the chickenburgerand one of the hotdogs with cheese. unfortunately the main events were not show stoppers. theburgerwas a good size and had adequate crunch, but lacked a good sloppy feel. more mayo or aoli would have been perfect. the hot dog was a huge dissapointment. the sausage was flavorless and small, the tomato sauce undercooked and grainy. worst bit was the slice of processed cheese melted on the top. it looks and tastes like plastic. i know it's an american diner but i wanted real nz cheese, not a kids lunch sandwich.

the saving grace of the meal were the sides. the tangy side salad, shoestring fries, curly fries and onion rings were absolutely moorish! paired with a very very creamy aoli and a thick beef gravy, i would be back for these deep fried gems alone.

a good try deluxe but just a little extra refinement will make you world famous in nz for sure!

just exactly what i wanted - authentic american diner experience. alcoholic milkshakes are devine! was also impressed with the tasty crispy chickenburgeri had. huge menu range to choose from. would go back!

the first time i went here was around when it first opened and was amazed! i ordered aburgermeal with curly fries and a vip shake which was absolutely delicious. could not fault it and was excited to return!

the second time i went here i was very much looking forward to it as my previous experience was excellent. this time they brought me the wrong order, which they were happy to change. i got a chilli cheese pit bull, which did not taste very pleasant. i took a few bites and could not eat the rest. felt extremely sick after that and could not finish my vip shake which i had also ordered. a little apprehensive to return. that being said the atmosphere is cool and the staff are pleasant.