great beer selection, food selection improving. edit 2/5/12: more power to these guys. they started getting competition from world of beer, so they started their own loyalty program ($10 gc w every $100? spent). they've also built a gorgeous biergarten out back. and, they've added an exotic-meat burger that's getting great reviews (just covered in florida today last week). my opinions: their rotating beer taps are more obscure than world of beer. as someone on beer advocate said, where can you go that has both bud light and abt 12 standard? i like the crab cakes, exotic burger, hubs club (not the giant size), and the fish wrap or sandwich for taste and being slightly healthier than other pub food. everything else is typical fare, though the regular beef burgers are tastily decadent. their theme months or weekends (belgian, british, german) bring in somegoodmenu variations too.
i've never had a problem with the bartenders here, but i'm a regular and i don't talk down to them. i've seen them be short with people, but usually because they're high-maintenance customers. as the other reviewer said, the crowd is diverse and the conversation can be too.