if i could give them negative stars i would.
this place is the absolute worst.
we went there for my birthday dinner. we booked a table for two, got seated at the bar, was told it was a three hour wait for a table. so we just took the seats they offered us. sitting at the bar for what was supposed to be a nice birthday dinner wasn't nice at all.
not a good start.
took a solid 15 minutes before our server came to take our drink order; when my partner ordered a cocktail and a glass a prosecco so we could have a toast, she straight up said "no, you can't order two drinks", stating something about it being 2 oz. pours. all while the two people directly beside us had a cocktail and a glass of bubbly each in front of them.
next up, the menu is incredibly unclear, and the server looked at us like we were nuts for asking her questions about it. sorry. it was our first (and last)timethere. she also had no idea how to explain any of the food and was very rude/condescending about. so we ordered the steak tartare to start, it's a pretty straight forward dish. we sat there and watched the guys beside us receive course after course of what looked like really great food. even the people who sat on the other side of us were getting their food. we still had not seen ours, nor had anyone been by to check in. also, at this point, our drinks were empty for about 30 mins now. completely unacceptable. especially while seated at the bar.
finally, after about 45-50 minutes, our server stops by and is all surprised that our tartare had not come out, saying something about the kitchen being backed up--- yet everyone else around us was getting their food.
so i asked to speak to the manager. man was that ever a mistake. she comes over with the fakest smile, and oh! she "conveniently" has our food.
she didn't even apologize.
she tried to force us to take the tartare, when we said 'no, we're incredibly unhappy now, please send it back' she tried again to get us to take the food and to "hang out". we told her that everything has been incredibly unacceptable, she didn't seem to care at all, we just wanted to leave. so she says she'll bring us our bill and we say "we;d really appreciate it if you would comp the drinks" and she flat out said "no". so we once again tried to explain to her how awful our experience had been and that the least she could do is cover the 3 drinks on there (i ended up getting a glass of wine after 30 minutes of waiting, which i didn't even get to drink but was forced to pay for) she said she wouldn't be doing that, so we said we were going to leave the bill for her to deal with, and she then threatened to call the cops on us if we did leave. so we were forced to pay our bill, which now i really wish we hadn't done and let her call the cops and see what they have to say about wasting theirtimeover $42 after what they put us through. this was the worst experience either of us have ever had at a restaurant. three days later and i'm still upset by it.
do not go here.
just don't do it. and don't go next door to gringostreet either.
go anywhere else.