cataract on paterson

the food was fine - not brilliant but not bad - however, you can expect very long waits and below average service. there are certainly better options in launceston.

perfect way to end our trip. we came to cataract on paterson twice while on holiday in tasmania and both times were a delight. great food, attentive staff and beautiful setting.

coniglio perth wa. we are in launceston on holiday was highly recommended to go to cataract on patterson. one of the best meals we've had on our tasmanian tour can not fault it. staff very informative effective and friendly would recommend this restaurant to anyone.

cataract on patterson. food was awesome, service was horrible!!!!!! completely understaffed and the staff that were there, were not attentive at all.

poor customer service. the place is usually busy with decent quality food however we just had the worst customer experience today on the 2nd last day in 2014. we were sitting outside in a windy/cold evening (although we were moved inside after about 1 hour) but that should not be the reason to be ignored.

1. no one serviced us in the next 20+ mins since the order was taken. i had to get inside to ask for the water and wines that we ordered earlier. after that it was another long wait for our dishes, which our waitress mentioned that would be ready within just 30 mins when she took our order.

2. we wanted our dishes (entrees and mains) to be served together and confirmed it with the waitress. however we received our dishes in a very staggered way - the 2nd dish wasn't served until 30 mins after the 1st entry was served. the waitress had to made a lousy excuse of kitchen's fault to mess up the order - they did cook/serve mains after the entries are finished. i suppose she just didn't noticed that we had 2 entries in the same order.

3. our dishes. atlantic salman, on the menu it's medium-red by default (as per chef's recommend), mine was very well-done. risotto, very oily. the quality of the food is okay however it's probably just not worth such a long wait.

best night out ever. six of us went to cataract on paterson for my birthday on the 17th november this year. we had the best time and the food was delicious. our waitress paige is the loveliest girl and was very attentive and on the ball. the restaurant atmosphere is wonderful and i have never been in a restaurant with such interesting memoribilia but still utter class before dining at cataract on paterson. top marks to the management and staff - well done.

spoiled an otherwise great holiday. booked for 7.15pm on a wednesday night.
ordered within 10 minutes of arriving. got several apologies for how long it was taking for our food to arrive. it finally did...after 1hr and 10 minutes!...we were about to leave...the kids (12 and 11) were almost asleep at the table. how long does it take to dish up a plate of kids pasta, two pieces of kids pizza, a raw steak on a hot rock and a chicken dish?
although they said to wait 20 minutes for the chicken because it's prepared fresh..
we waited 70 minutes....
they offered us a free icecream dessert but the kids were way beyond it by now as it was past 9.10pm when the promised dessert arrived...
it spoiled our last night in tasmania.


-----13 oct, 2014-----

spoiled an otherwise great holiday. booked for 7.15pm on a wednesday night.
ordered within 10 minutes of arriving. got several apologies for how long it was taking for our food to arrive. it finally did...after 1hr and 10 minutes!...we were about to leave...the kids were almost asleep at the table. how long does it take to dish up a plate of kids pasta, two pieces of kids pizza, a raw steak on a hot rock and a chicken dish?
although they said to wait 20 minutes for the chicken because it's prepared fresh..
we waited 70 minutes....
they offered us a free icecream dessert but the kids were way beyond it by now as it was past 9.10pm when the promised dessert arrived...
it spoiled our last night in tasmania.

amazing, great service and a relaxed atmosphere . steaks on the stone are a must !! chat spuds are amazingly tasty along with the chilli prawn entree also!

started off fine, nothing to get excited about. went severly down hill when we weren't allowed to take home our pasta dish which we were too full to eat! such a waste of food, very uneconomical. disappointed to say the least.

fantastic. we really enjoyed our meals. the gnocchi and vegetarian lasagne were excellent. kids meals were good value. staff very friendly, meals came out quickly. nice atmosphere. highly recommend.

nice decor... friendly efficient staff. menu selection needs more variety. main dishes were generous in size.

this place is terrible don't even think about eating here.

yum - best steak on stone grill. great service