great value, disappointing service. after much anticipation and reading many positive reviews, myself and a few friends went to cafe dario for dinner a few nights ago.
knowing that the menu is usually planned the day of, i called the day prior to confirm my reservation for 8 and to find out if i could get a sneak peek of the menu for the following day. the reception over the phone was luke warm, but the more questions i asked (being our first time to cafe dario) the more i sensed that i was more of an inconvenience and that my questions were not appreciated.
we arrived at the restaurant and were disappointed to see that a party of our size was placed in small room adjacent to the vestibule. it made it difficult, if not impossible for some people to manouver around the table just to get to the bathroom.
the selection of items for appetizers and entrees was excellent, and the visual presentation of everything left nothing to be desired. beautiful, careful and well thought out menu and presentation was a recurring theme throughout the 5 courses.
we were disappointed to find out that extra bread would be an extra charge, especially considering one of the appetizers (escargot diablo) was quite saucy and in need of something to sop up the spicy sauce.
perhaps it's intentional, perhaps it was the size of our party, perhaps it was the assumed inexperience of the server, but we seemed to wait an extraordinarily long time between courses, and one would think that the 3 courses that we did not get to choose (soup, salad and dessert) would at least be introduced to us instead of simply put in front of us leaving us to wonder what we were eating.
granted, there is a board in the foyer, but it was not completely updated, and did not seem to reflect some of the items that were served to us through out the evening (i.e. the board said cheesecake for dessert, but we got a chocolate-orange mousse instead).
several of us had asked for refills on our drinks and never got them, and the only time that we were asked how our meal was was during the entree. what about the appetizer, soup, and salad before it?
we were never offered any coffee/tea with the dessert course, and were it not for the great company of friends, the night would've been extremely disappointing.
we eventually got our bill, but our server was never to be seen again. finally after 20 minutes or so, we all decided to get up and leave our table, while two of us went searching for our server to pay our bill.
while i do not mind an automatic gratuity being added to bills for large parties, i do not appreciate a 15% grat being added to the bill without my knowledge or consent. this is information that should be shared up front during the reservation booking, or at the very least, printed on the menu. i also do not appreciate the bill being equally divided "for me" when some people did not consume alcohol and others had "premium" entrees for which there was a slight extra charge (lamb for instance). the server's writing was also illegible, making it next to impossible to decipher the bill and determine who owed what amount.
the automatic grat might well explain the horrible lack of service.
that being said - i feel that cafe dario offers excellent value for the price paid. $35 for a 5 course meal is nearly unheard of, and the entrees are certainly not your run-of-the-mill fare. the entree options on the night of our visit included such things as an 8 oz new york strip, a 1/2 rack of lamb, tilapia, duck breast, lobster ($10 extra), chicken breast stuffed with mild mushrooms etc i can hardly think of a decent meal in this city for under $25, and throw in an appetizer, salad, soup and dessert, and very quickly you're over $60-$70/person.
i'm positive i won't be going back to cafe dario anytime soon, but would be willing to try it again under different circumstances (a weeknight with a smaller party).