buzzy's new york style pizza

awfulfoodand even worse service. i went to buzzy's for the first time today and saying i was disappointed would be an understatement. i ordered a calzone and my girlfriend ordered a pizza. her pizza was greasy and she had to dab napkins on it to remove it. i ordered one of their specialty calzones and it was awful. the waitress that was serving us did not greet us, introduce herself, ask for refills, or even bother to ask if we were enjoying ourfood(which i was not). the waitress came up to our table, stood there for a moment, and said “are you ready” she’s a fine demonstration of how not to make a first impression. her service was worse than my calzone. after waiting a long period of time the waitress finally came back and i expressed to her my disappointment about the food. she did not apologize or offer an alternative lunch option. i then approached the manager (mark) and he was so disrespectful to me. mark refused to offer me any compensation for my complaint and went on to say "we make thousands of calzones every day and never receive any complaints. we use the best meat on the market. maybe your taste buds were off." mark handled the situation in an unprofessional manner. keeping $10 must mean a lot to a company that apparently makes thousands of calzones. let’s just say buzzy's has lost a customer and i would never recommend anyone to this pitiful restaurant.

food is mostly good. however we have gotten a few overdone pizzas. but thefoodisn't the problem. the wait staff and counter people are so rude!! i have discussed this with others and they have experienced the same attitude when they've been there. would not recommend this place until they treat their customers better.

not sure because they never delivered when i ordered. i ordered at 4:54 pm giving my address in deveaux and was told 45 min. i then waited until 6:30 to call them to only be told we were out of there delivery range and they also said they called us sometime to let us know. unfortunately i have an iphone and no call was made and the manager called my wife a liar when she said they didn't call. even more, he offered no appologies, bothered to confirm he didn't call and nothing for our troubles. obviously they must have some kind of descentfoodbecause service like that will only add 10 to 20 people to the total unemployed in western new york.

love thefoodhere, especially their pizza. it's usually the first restaurant we go to when we come to town.

best ever. i come all the way from haimtin ontario for the pizza and wings bestfoodever.