let down by a favourite !!. this is by far one of our favourite places to dine in glasgow. thus our negative review is difficult to write. i note with interest this is going to be brian maule at chardon d'or first negative review on this site, so i do not write this review with anything other than regret.
arrived on saturday at 7.30 having booked some days previous, front of house had difficulty finding our booking, and finally resolved to give us ,quite probably the worst table , next to the door, which on a glasgow winters night was a very chilling experience,every time the door swung open, to recieve new diners, to exit past diners and of course the smokers coming in and out and the mobile phone callers etc., in came the artic wind, it was perishing.
this was not a good start to what was a special occasion,a birthday celebration, all week we had so looked forward to this trip.
things compounded ,our starter took one hour to arrive,the offer of bread roll on three different occasion did not mitigate circumstances.
i should point out that we did ask to be moved very quickly, we were told that they would get back to us and let us know if it was possible..., we are still waiting, no further mention was made.
our starter took 1 hour to arrive(65 minute to be precise)
by which point, having endured the icy blast but a dampner on the starter
my starter of smoked haddock was superb presented beautifully and tasted divine. my lamb main course was again ,wonderful, the woodpigeon starter just fantastic, and the beef , by far the best being served in glasgow.
we cannot in any way fault the food,there is no doubt in our minds , that brian maule serves some of the best food in glasgow.
unequivocally it cannot be said that sitting in this cold ice blast of a seat ,can be considered a fine dining experience, fine dining is the full package, food ambience, wine, staff , even at your busiest most hectic moments , the comfort and service to your patron must remain uppermost.
dispense with that table in winter, and return it only when the swallows return.
it does your excellent establishment no favours