i would start with saying that “you need to learn how to deal with the customers.”
me and my friend reached there at 7pm, asked the owner for a table for 8 people.the owner or the manager (not sure though) asked me to wait as there was no table for a large group at that time.
he made us wait and wait and wait. i was noticing all the other small groups were being asked to enter. on being asked why we 8 are not being given the table, he informed that no table is vacant yet.
at the end of an hour waiting , we understood that he doesn’t want this big group to enter. because it’s a simple logic: “if no big tables are there, then please add the small tables to make a big one “
this logic is what is also used in other restaurants.
the owner was so rude and started blaming us that he already informed earlier that there was no space.
stupid is what i felt about myself for believing the owner(or manager) and wasting my time standing there for the entry..
however good the food is or the ambience is , if the hospitality is not good, it doesn’t make any sense then.i would never ever recommend boats to anyone not only to my chennai friends but also make sure that my bangalore friends also know about this.