unprofessional management, marginal food. the only good thing about our experience at thisdinerwas the waitress. she was attentive and friendly, and when we complained about the pancakes, she immediately took them off our table and off our bill. i wish i had gotten her name!
every other aspect of that meal was a bust. the beef in my tri-tip scramble was tough (did they cook it by boiling it?!), the country gravy was bland and flavorless, and the pancakes were undercooked. to top it all off, the manager wouldn't honor the coupon our realtor had given us. he came to our table and claimed that they had been "getting a flood" of these coupons lately and that they were only distributed to one real estate agent 4 years ago when thedinerfirst opened. never mind that the coupon had no expiration date and was even signed by the owner! he then went on to demean our realtor, insinuating that she must have grabbed the coupons off the desk of this agent after he left the company and started distributing them willy-nilly. we were blown away by his unprofessionalism! even if what he said was true, he should have honored the coupon and taken up this issue with the real estate company that received these coupons. both our realtor and other customers of hers have recently used these coupons without any complaint or comment from the diner. even our wonderful waitress agreed that thedinershould have honored our coupon. maybe the owner should make her the manager and fire the idiot who's currently running the place! obviously, we won't be back, and we'll be warning our friends away from this diner, too.