i made a reservation in advance for my party of 6 to dine at bellini's to celebrate my birthday and the service and food was horrible. i get there, and immediately can tell that the manager and waitress both have an attitude. there was no welcome to bellini's greeting or anything. they didnt have any tables prepared to accomidate us, our waittress didnt introduce herself to us once we did sit down, she was very distant almost non existant, then she comes in after we order drinks at 7:30 and tells us that our reservation was at 6:45 and the restaurant closes at 9. im guessing she was saying that because she wanted us to hurry up order, eat and leave. then a drink spilled, she brought napkins and acted as if it was the end of the world, asking us what happened??? really? and then let my guests clean up the mess while she just stood there. then the food comes out and it tastes like a microwaved tv dinner version of chicken fettucine alfredo. it was so bland, no flavor/seasoning whatsoever. and way overpriced. then the waittress brings us the ticket booklets, drops them in the middle of the table for us to figure out amongst ourselves who had what, (so rude) and of course they were messed up so she comes in and collects them with an attitude, to go correct them. when she brings them back, we all notice that an 18% gratuity has been added to each of our tickets.... for 6 people. now, im fine with that if we had a good dining/service experience but it was my birthday and not once did she even ask if everything was okay, did we need anything else, thank you for dining with us, or happy birthday. nothing! so one of my guests asked the waittress if there was a problem? and the waittress proceeded to argue with my guests who spoke up about the behavior that she was displaying. so i called the manager/owner over and the owner defended the waittresses poor service and behavior by saying, sometimes servers have bad days and personal problems, and wear those emotions on their faces while at work but that she was sorry. this completely ruined my birthday and i had to appoligize to my guests because they where upset. i wanted to go to bellinis because the patio and view of the water is very nice, but i will never eat here again. thee worst service and food, i have ever had.