location: 3.0
customer service: 1.0
food presentation: 4.0
taste of food: 3.5
value for money: 4.0
location: 3.0
if you're planning to commute, you have to walk for 5 blocks to reach the place.
customer service: 1.0
it doesn't seem they care or at least aim to make their customer happy. it's like you buy the product or just leave. especially im a newbie, i asked them questions and they didn't even bother to answer nor provide alternatives, puro no or wala ang sagot and that's it. they will snob you when you make follow up questions. nakakadismaya kasi naligaw kami at sobrang hassle pumunta, tapos masaya at excited kami pagdating dun at pagpasok sa store but when we try to communicate with them...jusko mas malamig pa sa puso ng ex-boyfriend mo. at hindi lang ito nangyari once, ganun din sila sa phone.
food presentation: 4.0
the food looks nakakatakam. very simple lang walang madaming design and i like it that way.
taste of food: 3.5
for me, swiss chocolate cake is the best. yun lang may dating sakin at may impact pagkasubo mo. but the 'meringue' filling is too sweet...tooooooooo sweet! it's toosweetthat you don't have a choice but to stop eating even if you still want too. you can feel the diabetes and toncilitis coming. my bf didn't like it. he said red ribbon rocky road is 10x better. lol
for my bf, their chocolate crinkles is the best. pinakamasarap na chocolate crinkles na natikman nya sa buhay nya. kahit na sinusumpa nya yung becky's gusto nya pa ding bumalik for the chocolate crinkles. too bad na pag balik nya wala daw chocolate crinkles. hahaha let's just pray na wag syang gumawa ng review for becky's at sobra galit nya ngayon. lol
please, mag stock kayo ng chocolate crinkles, at bawasan ang sugar nung meringue ng swiss chocolate cake. at sana may training kayong ginagawa para maging approachable and friendly yung mga tauhan nyo. siguro kung maiimprove yun, we don't mind walking 5 blocks or more para sa magandang serbisyo at masarap na food. :)