if we're not eating at home, we're probably at andy nelson's. we moved to the area in 2012 and andy nelson's quickly became one of our favorite things about hunt valley.
we love...
...the food. southern comfortfoodat its best.
...the staff. friendly, efficient, down-to-earth.
...the rewards program. free food? sign me up.
...the "garage" dining room. what better place to take three young kids for dinner?
...the outdoor summer concerts.
don't miss the pulled pork sandwich with a generous pile of cole slaw and a splash of guy's pig dip on it, accompanied by their genuine sweet tea. our other favorites: bbq beef sandwich, beef brisket sandwich, corn bread, mac & cheese, black eyed peas and collard greens.
-----28 feb, 2013-----
great food, great service - don't miss this!. we love andy nelson's because we can count on it for greatfoodand superior customer service.
we've tried nearly everything on their menu and have never been disappointed, but our old stand-bys are the pulled pork and bbq beef. their sweet tea is as authentic as you can get, and if you're lucky, they'll have fresh banana pudding.
aside from the mouth-watering menu, the customer service keeps us coming back. in a world of disappointing/frustrating customer service, andy nelson's knows how to treat their guests well. you'll get helpful, friendly service with a smile. and their rewards program is outstanding -- we get coupons for freefoodalmost faster than we can use them.
the one and only time i had a slightly unpleasant customer service experience, i mentioned it in a follow up survey and received a personal response from andy nelson, jr. he apologized and promised to address the issue promptly. it was a very minor issue and i wasn't expecting a response at all, but i appreciated knowing that they take customer feedback seriously. it shows, because there are a lot of supremely satisfied fans of andy nelson's out there!