terrible experience there!!!. my husband and i had always been fans of the wet dog, for years. so i arranged to have his 60th birthday party there on july 22, 2011. it was a fiasco. they set us up in the front of the dance floor area which was nice (because he was playing the music that night), with balloons and all...but i had invited scads of people and the table was for eight. we asked for more chairs and were refused. some of the more assertive members of the party saw that there were un-used chairs by the kitchen entrance and grabbed a couple of those. the 'host/manager' came over and told us to stop.
we asked if we could get another table moved closer (more people were joining us all the time) and were told no due to 'fire restrictions'. made no sense. several people went to talk to the bartender, who said the host was in charge. catch 22, as i had made my plans with her.
host comes over to me and sticks his face in mine and says, rudely, "from this minute on, i will speak to no one at this table but you!" our server does not know what to do and apologizes all over the place, many times, several people cancelled their food orders, others did eat, but the restaurant lost money on us. i figure about 200 dollars based on the people who wanted to eat but didn't because of the rudeness and/or lack of space to sit.
a very large group left at a row of nearby tables and we then asked if we could move there because by thistimenew arrivals had no where to sit...we were told no, and that we could only have 'leftover tables' which also made no sense. the whole rest of thetimewe were there no one sat at those tables! plus instead of letting my party sit there in a row they pushed the tables apart. over 2/3rds of the restaurant was empty by this time. by thistimei felt like i was in the twilight zone.
we were also told that any chairs we borrowed took money quotas 'away' from the servers working the tables...but the place was emptying out, so that was gibberish too.
one of my guests asked the 'hosts' name as he and his wife were leaving, and the man said "are you threatening me?!"
my husband (who was our musician and playing that night) knew something was wrong, and asked the 'host' what happened after he was through playing, and had heard our side, and could not get a straight answer except that the bartender had only known about it for a month...nonsense. she and i had discussed swapping the dates for his gig there clear back in march. and had talked about it many times when i would go in with him to hear him play. and why would that matter anyway? i just hope in spite of this that he still has a job there.
also, our server, who was sweet as pie, asked that we feel free to complain, evidently this person is just as rude, arrogant, autocratic and dictatorial to them as he was to us, his customers. he treated us as though we were indigent, second-class citizens, and it was very much "my way or the highway". the man needs to be fired. he lost my business as well as over 30 others that were there and all our friends and family that will hear the story. thanks for reading this long review......beware the wet dog. what's really sad is that 99% of thetimethe food is great, though the service is usually very slow.
there were more incidences but these are the highlights. perhaps tourists are treated better.