this was the worst customer service experience i ever had in my life , i did order cake for delivery and the delivery fee was $15 , after 30 minutes they just called me to let me know that delivery fee just increased to $35, are you kidding me sonia ?? just for 30 minutes they just increased the delivery fee $20 extra , i can’t understand under which earth they can increase the prices just like that , and she wanted me to pay extra $20
but when i placed the order it was $15 , it it was $35 i wouldn’t place the order , and she was like we can’t do anything, either you pay $35 or cancel the order ,
and the pride of french venice slightly ruined by a woman named sonia (who turned out to be the owner )… . her booming / thunderous voice , with a volume to put a 1980's hairdo to shame , . her lack of insight and bluster impacted what could have been a thoroughly enjoyable experience at venice , go there ,but carefully while you are having piece of cake she will increase the price of the piece of cake as well,