business dinner gone wrong. my past visit to san nicola's was terrible. i was out on a business dinner with new clients. our entrees were cold when served and a client's filet de manzos was served well-done when asked for medium-rare. i seldom send anythingbackto the kitchen but in this case i agreed that the steak was over cooked.
20minutes later a new steak arrived slightly seared, aka raw!!! i showed the waiter whom profusely apologized and was so kind to bring the manager to remedy the situation. i was grateful for their apologies but at this point my clients and i wanted to pay the bill and leave. the manager seemed to understand but the chef came out and was outraged. he yelled at our entire table, keep in mind i am out for a business dinner! the chef told us that we had no right to send the steakbackand to "never return ... and tell your friends to never return" to top it off they attempted to charge me for the two steaks we sent back.
obviously we would not return even if we were welcome. what an embarrassing business dinner.