trattoria alla toscana

amazing food! i went there last night, and it was a feast for the senses. i am not a foodie, but my gosh
had the gnocchi, the profiteroles, the antipasto platter and it was great. am goon go back when a friend arrives from overseas. the prices were expensive, but when you taste the food, it's definitely worth it. look forward to going there again. service was excellent as well.

well, an extremely disappointing end to what was a lovely evening!
our story: dinner booked for a table of 12 adults. we wined and dined and were overall very impressed... until it came time to pay! we were charged for wine per glass and when we questioned why we were not charged, instead, per bottle (a lot cheaper than paying for individual glasses) the owner turned around and told us it was because we had not asked for a bottle and it costs to clean glasses (according to him we were given clean glasses when each glass was refilled - this was a complete lie - never once was my glass changed for a clean one). he was extremely rude and displayed the most appalling customer service i have come across in a long time.
we, as a group, travel frequently around nz and have the opportunity to dine at some lovely places.... this one... not recommended...
your money is better spent, from a customer service point of view, at macdonalds!

last night, my husband and i visited trattoria alla toscana in napier - the food was amazing!! that should be amazing! we could not fault it in any way... and when the staff found out it was our wedding anniversary - we received a complimentary glass of champagne which was a lovely touch.
we both had pasta - which was authentic and tasty - i can see why this restaurant was recommended too us by more than three locals - pleased we took the time to enjoy a true italian experience in this lovely art deco town.... we certainly will visit again!

very disappointing meal. pasta was revolting. when sent back it was returned to us with lite change and not re done as it still had our bite marks in it.

prices were $22-$35 so wasn't good value.

waiter excellent but not backed up by good food.

we wont be returning.

my wife and i dined again on friday night, this is the third time in the last three months, each time we have had the same service experience brilliant, greated at the door by a delightfull owner and seated where we liked, each dish we had was absolutely devine,we have both had different dishes each visit and the flavours of each dish has been absolutely beautiful, we will continue to visit till we have been through the whole menu

my partner and i are out of towners and dined here for the first time last night. upon entry the owner took my jacket and greeted us by name. the waitress, heidi, was excellent, very friendly and professional and made us feel like we were vips. the atmosphere was very authentic venice style (narrow restaurant). for an entree we had bruschetta with cream cheese, salmon and thyme. what a mouth watering experience! for mains, i had the fish of the day (snapper) and my partner had the veal. the fish was the most well prepared, delicious fish i have ever had at any restaurant. and the veal was gorgeous! i was jealous! naturally, we decided we would be stupid not to try the deserts. outstanding deserts to compliment an already outstanding meal. the waitress suggested classic cream caramel. we also got the tiramisu. both were exceptional and presented beautifully. the bill was very fair considering the experience. i've never wrote a review for another restaurant before, but thought i'd make the effort in this instance! my only regret is how far away you are from us! arrivederci!

had the worst service we have ever experienced at any restaurant in nz and we eat out regularly. booked for two people for 7pm. table wasn't ready so our waitress sat us at a table she told us was 'awful' while we waited '30 seconds' for our table to become free. took 15 minutes. ordered pizza bread, entree size seafood fettuccine and main size chicken fettuccine. waited an hour and asked where our pizza bread was. after 10 minutes the waiter came back and said there had been a mistake and our orders hadn't gone to the kitchen. he asked who took our order and we explained it had been the head waitress. they were trying to blame the young waitress who was clearly new but much better than the other two senior waiters. long story short, our mains took another half hour to turn up. no one apologised. we got the entree size chicken fettuccine instead of the main. no one came to ask for more drinks orders. our 'pizza bread' that we had ordered came after our mains and was garlic bread! a disaster all round. and to top it off, the waitress argued with us when we were paying as we refused to pay for the main size pasta, as we didn't receive it. she said we had as it was clearly on the docket. unbelievable. will never go back again. ever. shocking. service suggestion - have one person looking after each section so the waiters know which step in the process each table is up to - no one knew what was going on and two other tables complained while we were there.

good but only that. meal was well done but a little plain and rather sparse. service okay. not a complaint but not up to big city standards. might try again.

my wife and i were transported back to italy last night when we enjoyed wonderful food, excellent service and warm, friendly recognition from the owner. the gnocchi with a gorgonzola sauce had wonderful flavour, the filetto (fillet steak) was not only the most tender i have eaten, but it had more then usual flavour. my wife thoroughly enjoyed the seafood fettuccine which she shared with me - again great flavour. the meals were generous and the whole evening thoroughly enjoyable. we have lived in italy, dined throughout the entire country, and nowhere was the food better than at trattoria alla toscana. we will return! frank & rose

five of us went for dinner last night and were fortunate to sit outside and have a deal voucher. we started with a shared antipasto platter and garlic bread which were tasty and a great appetiser. husband then had mussels starter, although he doesn't like them normally, and said they were so tasty he will order them again! for mains, two of us had fish, husband had steak, sister in law had fettuccine and mother had lasagne. the meals were all excellent but left a wee space for a delicious dessert. meals were reasonably priced given the quality and the wine was a good price too. very attentive host and we will be back soon.

i have to compliment the staff for the absolutely wonderful service but as for the chicken pasta dish i received that night was very tasteless it had hardly sauce so it was very bland the worst pasta meal i have gotten from a restaurant. my partner though enjoyed his meal whereas my one just tasted like boiled pasta without flavour i was unable to finish my meal.

what a find on our holiday. the restaurant was very busy and we had to wait 10 mins for a table but it was worth it. the service was great with the owner checking in to make sure we were happy. the food was sensational - i had the market fish and my partner had the special seafood risotto..
we even shared a dessert which for us is unusual. delicious.
at the end of the meal we were given a free limoncello and the owner thanked us warmly for coming and kissed my hand. a charming gesture.

took my partner here on sat. evening for his birthday. we were both very much blown away by the service and the fantastic food. the ambiance was simple but classy. we shared a delicious green mixed salad which exuded freshness and both tried the specials for the evening. my partner had the oven roasted flounder with roasted potatoes and veggies. wow! it was extremely tasty and we both enjoyed every last bit. my only small complaint would be that there were not enough potatoes ;-) they were simply delicious and i really would have enjoyed eating more of them off my boyfriend's plate. tehe. i ordered a special with homemade fettuccine pasta with salmon and asparagus in a white wine sauce. yum! it was just the right amount of pasta as well. sometimes i'm overwhelmed when i go to italian restaurants and the amount of pasta is the entire size of the plate. even if you can eat that much, you really shouldn't. since we were both so pleasantly full after dinner and not too stuffed (and of course to help celebrate a birthday), we had to-die-for desserts. my partner had the panna cota which was decorated to perfection with fresh fruit and i had something similar to an eclair but forgot the italian name for it. it was simply divine! really enjoyed our evening and will most definitely be back when we are next in napier! all the best...

wow . didn't know where to eat in napier city, so checked the menu mania site, trattoria alla toscana had great reviews. tried to get in on friday night when we arrived in napier - booked out.
the owner welcomed us to book for saturday night and we are so pleased we did. fantastic service, fantastic food, great advice on the menu - what more can you ask for. will definitely dine at this lovely restaurant again next time we visit napier.

absolutely amazing!!
went there last friday with a few girls and we loved it, very authentic and really felt like we were in italy!!
the staff were very well mannered and professional while still making you feel warm and comfortable.
the food was sensational i had the fish of the day and although this is not the most italian thing on the menu i enjoyed every mouthful.
i loved it so much i am returning this saturday with my partner so he can check it out as well. officially new favourite fine dining place in hawkes bay! highly recommend!