good food, terrible service. this place made me very sad. i went there on a recommendation from a friend and i might go back once more to give them a second chance.
the food is well priced and tastes good, but the service was the worst service i've ever had in my life. i almost wish the food was terrible so i could just forget the place.
first the waitress asked us for our drink order without ever giving us a menu. when i asked if they had wine she said, "let me get you a menu." then when she brought them and i didn't see wine i asked again if they had wine. she said, "let me go ask." and ran off. what??? was it her first day or something? then when i asked what was in the chicken grilled noodle she said, "it's kinda like spaghetti..... like what that lady over there is eating." damn it, people, ilovejapanese food and i know the difference between different noodles. it was at this point i asked the waitress to bring someone else to our table who knew the menu. the owner came over and finally explained what was in the dishes. we ordered and waited.....and waited.....
when the soups and salads came out we only got half as many as we were supposed to. we also only got half as many chopsticks as we needed. then when the rest of the food started coming out our waitress only brought out one item at a time with about 5 minutes between them. two of our people wouldn't have even got their orders if i hadn't specifically asked where the food was. my son finally got his food by the time we were all finished.
i will say the food is good. i wish the service was as good. if they had good service that place would be very successful by word of mouth. as it is, i doubt it will last the year.