the point at phoebus

when this place first opened i recommended it to everyone but man has it gone downhill. the portions have gotten smaller and the prices keep growing- maybe that would be tolerable if the food was delicious and theservicewas great but so far from the case. this place charges medium upscale prices but employs staff you'd expect to find at a dive bar. with so many new and delicious restaurants in hampton, do yourself a favor and go somewhere else. i wouldn't be surprised to see this place close its doors within a year.

i will never ever come to this establishment again. this was the most unpleasant experience ever. i visited this restaurant in hopes of goodservicedespite the current yelp reviews. i came around 1 with some ladies from church. first and foremost it took a hour to receive our food. then once we received it 2 out of 3 chicken waffle meals were over fried and hard. i chose to go with the shrimp and chips meal for $12.00. the plate arrived ill presented with 4 tempura styled small shrimp on a bed of wet fries. i asked the waitress was the meal missing shrimp? she said no that is all it is. i told her for $12 it should be a little more? then i told her that she could have the meal back. she asked me if i wanted anything else i kindly declined. i then asked to see the manager. because honestly i thought maybe the situation could be rectified. the manager comes over already with an attitude. i greeted her and asked about the shrimp. i said ma'am four shrimp? (jokingly in hopes to break the ice) immediately she was on the defense. she said yes that's right. that's what you get. i responded seriously? you can go to captain d's and get a shrimp meal with an entree, two sides, a roll and a drink for maybe 8.99. that is crazy. i still was calm with a smile. she said that is the way shrimp is priced out. it's fairly expensive ( lie. ) --- i could happily go into a spill about the market, how seafood is priced and local restaurants with more food and better hospitality for less money. but i didn't.--- i said okay...she said if i was you i'd go captain d's especially if you can't afford the $12.00 shrimp. i asked her to walk away from the table because i was with some very honorable ladies. 

i came to this place because it looked to be a cute niche restaurant like marker 20, taphouse, labodega, conch & bucket and mango mangeaux. the original plan was to go to brunch at mango mangeaux, because of the wait we came here. smh horrible experience. never will come here again. will most definitely share this review constantly. 

to be rudely serviced and told i couldn't afford something without a thought was the most mortifying experience in my life. i cant believe you all employ such an ill sprirted person. i do not and will not recommend this place to anyone. do not eat here.

this place has a great concept but poor execution. the menu is underwhelming and overpriced. despite being one of two 3
2person tables in the place during lunch, ourservicewas slow and incorrect with no apologies. the manager was present in the restaurant and made no effort to greet or apologize for their mistakes. best part of the meal was the delicious homemade dessert however, i wouldn't return. prices are too high andservicewas too poor overall for mediocrity.

salad, seafood & a beer. we visited the point on 4/12/15 for a late sunday afternoon lunch. i was going to have the spinach & scallop soup w/a salad but they were out of scallops so i went w/the cobb salad. my friend had the moby's treasure entree - minus the scallops. they supposedly added extra fish, shrimp & claims. add an ice tea, a 12 oz belgian triple & it was a $56.75 lunch for two. the atmosphere - charmingly quaint. theservice- nice enough. presentation & quality of the food - fair to midland. their concept of local farm-to-table, organic, antibiotic free foods is a good one. that along w/their location & patronage numbers probably has them in a place where they have to serve smaller portions at higher prices. not sure if i'd go back but certainly worth experiencing once or twice.

not a good value. the restaurant has a nice atmosphere and greatservicebut for the price you pay for the food and what you get was very disappointing. my husband ordered a seafood plater for $21. his plate had 3 shrimp, 2 scallops and sliver of fish (2 bites) the rest of the plate was french fries, slaw and hushpuppies.

new years dinner disappointment. we arrived for the standard early menu, not the festive menu, and ordered from it. the fish though tasty was skimpy. the rockfish was not much bigger than a large shrimp, with two small scallops and 3 avg. shrimp. what made the meal a disappointment was that the restaurant made up for the skimpy portion of fish, for $21, with a huge portion of so-so fries and a fair amount of over creamed coleslaw. perhaps a baked potato option would have softened the blow. this was more a meal from a fast food restaurant. there were no extras included for the price, i.e. soup, salad, bread, even steamed veggie would have been nice. etc. oh i did forget there were two overdone hush puppies. theservicewas good but that did not make up for the cost of an avg. meal, besides i did not go there for the service. other reviews commented very favorably and this was what i based my decision on. would i go back, no. it would be very easy to spend $50-75 a person for a full meal: appetizer, salad, entree and dessert. i would not want to risk another disappointment.

has already gone downhill. it's a shame, because i would like to have nice places do well in this city for a change, but while the point started out strong, over time it has gotten worse and worse. theservicewas always bad, but i was willing to overlook that because it had the best food in hampton. as time went on, the food has become greasier and greasier, and the restaurant has begun smelling more and more like old grease. it has gotten to the point that if you go there for lunch, you will have to dry clean your suit afterward. they should also be more mindful of the fact that diners don't want to hear the employees yelling jokes to each other in the kitchen.


-----05 dec, 2013-----

so good it's out of place. finally, a place in hampton with good food. i don't mean food that is good compared to other places in hampton. i mean a place that actually has good food. i almost didn't write this because i didn't want it too get too crowded when more people find out how good it is, but i want to make sure it sticks around rather than risk losing it.

a new favorite!. i'm thankful that hampton (and especially the phoebus area) finally has a nice restaurant that serves up fresh food and does a great job with theserviceand the taste! went with 5 to celebrate a birthday and we were all very happy with what we ordered. everything was fresh and our server had the best personality. i will definitely recommend the point at phoebus to all of my friends! :) yum!!

hidden treasure. amazing! theservicewas awesome. food exceeded my expectations! it is small and probably not too kid friendly. great place for a date night! i loved the lobster mac & cheese

if you're going for okey doke.... it's ok.
unfortunately 'restauranting' is somewhat competitive, and there are places nearby, which range from slightly, to way better than the point.
having gone maybe 4-5 times, we've found the entrees ranging from outstanding to fair, and theservicefrom excellent to one server working her ass off, while attending to too many parties.
the location for us is very good (we live in buckroe.), and the atmosphere is an 'engaging mom and pop'. the restaurant is affordable, and the menu ample, yet the overall ambience implies a level of culinary sophistication not experienced across the entire list of entrees.
all in all, we like phoebus quite a bit, and support, where we can, the local merchants on mellon and hope streets.
as a result, we recommend you give it a try, but not for a special occasion.

on point. this little restaurant is shining above its surroundings. the atmosphere is like most gastropubs but a little less thought out. for example they have local art on the wall that is for sale. while this is a common decoration paradigm, i see it as an escape to actually decorating your restaurant. the table was clean and appealing and the seating is mostly well organized. the table next to mine had a group of four sitting perpendicular to us. that basically made it feel like they were sitting on our table; a bit awkward but we managed. the food was perfectly cooked, well seasoned, and very fresh. the hog island clams is a great appetizer that is bursting with fresh seafood flavor. it comes in a cast-iron pot with a white wine thyme cream sauce that you will want to drink like the milk at the bottom of your cereal bowl. the lobster mac n' cheese was about the best variation i have ever had. the cheese wasn't anything spectacular but the pasta was incredibly fresh! it is made in house and it showed in the taste and mouth feel. there was also more actual lobster in this dish than probably all the lobster i've had the past 3-4 times at other restaurants. theservicewas great....but then they got busy. they struggled to serve a full restaurant. it wasn't just our table. the table next to ours had their food mixed up with another table's. our server was very nice but we pretty much got ignored once the place got busy. it took us an hour and half before we left. the prices, in my opinion, were lower than expected for the quality of the food. they make everything from scratch here, everything. they don't pull fries from a frozen bag, they cut up potatoes. they don't cut corners because it's easier. they actually make you food. if you value real food made from scratch you will love this place. if you want organic fresh ingredients, you will love this place. but if that kinda stuff doesn't matter as much to you this place will seem just slightly above average. for me, i'll be back.

a gem in phoebus. the point is a truly terrific dining experience; an unexpected gem in the heart of phoebus. the food is top-notch, prepared with great attention to detail, and theserviceis professional and pleasant. this is not just a restaurant to try, it is a restaurant to try again and again.