the bower & urban corner cafe

we would like to congratulate the owner of the bower for the great job they have done in bringing something so up market to the eastern suburbs, our first visit was sofriendlyand welcoming by alan, the landlord and duffy, one of the locals that my husband and i were definitely coming back.
our second visit (friday 3/05/3014) was a totally different story, i enquired why the prices of a pint cider was $10 as this is far more expensive than other local bars and restaurants in the area. the bar staff then proceeded to give me dirty looks. i went to the bar at two minutes to six as they have drink specials from 4pm-6pm expecting to get my $4 dollar wine as i wasn't happy paying $10 for a cider i was rudely told that i was to late, i then ordered a jug of beer and was so embarrassed by the way i was spoken to i forgot to pay. the bar manager came to our table and rudely said i owed $12.50 for the jug, i said sorry and said after being spoken to so rudely by her work collogue i quite simply forgot to pay the bar manager then said "if you don't like it, go and drink somewhere else" i simply could not believe what i had heard, i replied "well you wont be getting many people in here if that's the way you treat your customers" her reply was "we don't need you, we're doing very well".
i have never been treated so poorly, the bar manager humiliated me and seemed to enjoy it.
i was not the only person subjected to this treatment, on three different occasions we heard the bar staff rudely say to new customers "this is not the old bower" when questioned about the prices and why they don't serve jugs after 7pm
i would have been very happy to bring my family and friends to the bower but will not be doing this as there is no way i will subject anybody to this kind of treatment and poor customer service by the bar staff.

quirky décor,friendlyand attentive service, along with beautifully presented, delicious food at reasonable prices. a real bonus was the early opening at 7am for breakfast, comprising perfectly cooked scrambled eggs with crispy bacon. encouraged by this experience, a second visit to the bower involved a smoky burger and hazelnut semifredo from the evening menu, both tasting as great as they looked. it's good to have a cafe of this calibre in the neighbourhood - a drop-in spot for coffee and tasty cabinet fare (i spied an afghan that would feed a family of four!), or to share a pizza or a platter of freshly baked in-house bread with dips. while the only niggle is the invasive soundtrack (lower the volume or change the selection please), an oasis it is, and well worth a drive eastside down new brighton road.

great new menu with smoked meats. some brilliant music on weekends, and bar staff alwaysfriendlyand good for a laugh. great atmosphere!

a 10 out of 10 went for tea staff wore amazing reallyfriendlyfood was amazing will definitely be back was a cold night so couldn't go out side with kids to play but they had toys inside for kids amazing family place

a nice wee cafe with a really great outdoor area for kids, something that you don't find in cafes often.
the decor was awesome and a really comfortable andfriendlysetting, the lady who served us was lovely and made sure we were happy throughout the night.
the meal me and my partner had was amazing, we took up the 2 for 1 pizza deal and was not disappointed.
the dessert however- chocolate mousse was a wee bit too rich and heavy which let us down.
all in all though, very happy with the service and will definitely be back.

nice cafe, good food,friendlystaff and nice atmosphere with lots of cool artwork decorating the walls. i have come here a few times on my lunch work breaks and i will come again in future :)

awesome place to come with kids! don't know about the food yet, but a great play area and the coffees were good and served  promptly. a wonderful place for a family lunch. they had a very appealing $20 lunch menu. food wasn't labelled gf but they could do several of the meals gf on request. one drawback was the total absence of gf cabinet food, though. cool decor andfriendlystaff :)

went to the urban cafe today with my mum and son for a little coffee date. was very impressed by thefriendlyservice although i thought the price of a kids fluffy is a bit expensive at $3. do like the little cup it came in though. my son (20 months) loved the play area. it's good to go to a cafe that is familyfriendlyso you can enjoy your coffee while the kids play. will definitely be back :)