terroni

bad corporate policy ruins dinner. i had dinner there last saturday with five other people.
none of us will ever go back. ever! their
bizarre corporate policies ruined our experience. it started with our vegetarian friend, who wanted the 'speck' (ham) left off of a pizza. she was willing to pay for it, just not eat it. the server refused. she said that they had 'lots of good vegetarian options', then walked away without further comment. no changes to dishes...period! they are so smart and so 'italian' that they know better than you what should be on apizzaand what you should eat on a pizza! nevermind your personal preferences!!!! and they refuse to budge, even for dietary restrictions! ridiculous! then, when the food came, the server came with parmesan cheese and offered it to the
one person who had ordered pasta. i had ordered apizzaand politely asked for some parmesan on it... and was refused because...they "don't serve parmesan on pizza!" it doesn't 'go'! the server was standing there with the cheese, and refused to serve it because the management has decided that it doesn't 'go' on that pizza? we were astounded! i then asked for a little parmesan on my side plate, figuring i could put it on thepizzamyself, and was refused again! these teronni people are clueless about customer service! they don't have anything that is inconvenient for them! no cranberry juice for cocktails (its not italian?), no tonic for your gin and tonic (again, not italian?) , no salt and pepper on the table...gasp you might want to season your own food! talk with your wallet and eat somewhere else!

people love terroni's. i am not a huge fan of going out for italian and find terroni's a bit overpriced. overall, the duck ravioli is really good and the ct mangpizzais yummy. the caprese salad tastes very fresh but could be a bit more tasty.

where parmesan on apizzagets employees fired!

the way they treated me today and wasted their time was embarrassing!

when giving parm to everyone at my table who ordered pasta, they refused to give me parm because they don’t believe it should be onpizzabecause of some bs italian tradition and it isn’t the chef’s vision.

but they have two pizzas on the menu with parm, so it’s okay on only those two! oh and they will bring chillies to the table which last time i checked change the dish from the chef’s original vision too!

i can get over their no substitutions ridiculousness because it slows a busy kitchen down, but when the waiter is giving an entire table parm and refuses to give me some, because word on the street he will lose his job, you should be ashamed of the way you run a business!

i then asked to speak to a manager who also refused to be any help and just wasted my time offering to help, but refused to do the one thing that would solve the problem, you guessed it, give me some parm for my pizza! he said owner policy.

naturally i asked to speak to the owner, because if you want to be ridiculous, i’ll play your sick game right back. owner wasn’t in, so the manager claims he called the owner to ask if he could give me parm. the owner said no. now i’m sorry if you really need to call the owner over something like this, you have serious management issues! the manager also offered to bring me one of the pizzas with parm, which is so illogical and not cost effective at all!

you need to check your pretentious attitude at the door. you make good pizza, there is betterpizzain the city at places who will let you put all the parm on yourpizzathat you want!

and for the sanity of your employees, who probably have to deal with the parm onpizzafight five times a day or risk being fired, this is no way to treat people!

to the manager who had no issue with me blasting them on social media, here’s just one of the many places.

if you need me i’ll be at libretto!

i think my title sums up our experience. order pizza, pasta-it doesn't matter. no flavour, had to beg for pepper. no parmesan available for the pasta or the pizza. yikes, my pasta tasted exactly the same as my partner's pizza. yucky. the restaurant is big and full, why??? your better off with frozenpizzafrom metro

amazing food! service wasn't that good. i mean sometimes good, sometimes bad. but then the food is awesome tho. i had thepizzaspecial of the day which was pretty okay but not amazing. if i were to go again, maybe i thought to try the pasta instead. i think the only time i'd return to this place though is with a group of friends to celebrate a special occasion or something.

terrible is the word. ordered two main dishes - one pasta and apizza(not an easy menu to decipher and order). both dishes were ordered after a consultation with the waiting staff, both were meat dishes on purpose. end result = collectively about 20 grams ( one ounce) of meat sprinkled in between questionable pasta that was half-baked on the inside. and uncut pizza. never going back again.

great staff, good drinks but i am not big fan of theirpizzanow or pasta where there is limited meat options. lively atmosphere and good cooking. just not my thing

bestpizzayou could possibly have in downtown toronto, lots of room for paid parking, friendly staff and you will definitely love the decor. it's always best to call ahead because the place is always busy however they will do their best to get you a table. i have gone here about 5 times already (yes i have no life). overall great for dates, with groups and bdays!

had a send off lunch with our office group and the decision makers made terroni as the choice partly because very able to accommodate our large group of almost 20 - especially during the upcoming holiday season.

if i had to rate the restaurant only on atmosphere, terroni would get a 5/5. however we go to eat in a restaurant. the checkin was super quick even though it was during lunch time. we got to seat at the upper level and although good, but not as good as the main floor. the bar section is super good and classy.

the orders were taken quickly and were served bread, olive oil and oil with red chillies. the bread was ok, but the chillies and were super good. not very spicy, but very flavourful.

ordered a marinara pizza, has no cheese. comes with tomato sauce, herbs, basil and garlic. the crust was good, the sauce lacked flavour. my palate isn't strong so could hardly taste garlic. thepizzawas just plain. regardless of how one orders apizza(a vegan option) and as it was on the menu and i didn't omit cheese, thepizzashould pass the taste test. it didn't. the experience of fine dinning regardless of the dish ordered needed to be there and it wasn't. i have vegan dishes at many places and they all passed with flying colours (o&b, drake, liberetto to name a few)

service was very good. they got an extra star for the atmosphere and service.

we ordered a whitepizzaand a saucy tomatopizzafor flavour. the al salmone was a whitepizzawith in-house smoked salmon, italian cream, mozzarella, capers, red onions, and fresh tomatoes. the smendozzata had tomato, mozzarella, homemade spicy sausage, gorgonzola, and red onions on it.

both pizzas had a very thin crust and were largely portioned! i was so excited to try it.😀

the smoked salmon on the al salmone wasn’t evenly distributed so sometimes when cutting up the pizza, you might get a slice that didn’t have any smoked salmon on it. otherwise, i liked the freshness of the smoked salmon and thought it was really high quality. if i were to ever eat another smoked salmonpizzathat was this good, i think i would be fine with it, haha.

we were here for dinner a couple of days ago (3 of us); and we had a good time with good food.

we went in at about 5:15pm and were told at the very beginning that we'll roughly have about 2 hours by when we must finish.

for dinner: we had a gnocchi alla simi,pizzaveloce,pizzasmendozzatta. all the 3 were very good. the gnocci is a little bit light for dinner and if you have a healthy appetite then this may not be the right choice. the pizzas come uncut and require some effort. all the 3 came to the table really fast - in under 10mins. they also serve warm bread with butter at the table - but our dinner arrived in quick time that we didn't touch the bread at all.

for dessert - we had a tiramisu; and it was yummm. interestingly tiramisu too much longer compared to the speed at which we received our dinner.

the back patio is beautiful. off the street so it is quiet and also shaded with tall trees. makes you feel like you're out of the city. the salads are fresh and tasty, thepizzais super with plenty of options, and the freshly made pasta is really special.

what an amazing place
perfect italian food amazingpizzaand very friendly staff
perfect for the entire family, highly recommend
fresh breads, wood oven pizza. they even bring spicy peppers on demand for the bread.
place was packed !!

i love the italian vibe and everything that this restaurant brings to the table, literally! you can never go wrong with their perfect margaritapizzathat's for sure!

went with a group of ten people. service was great, food was even better.pizzawas very good but the highlight for me was the black truffle pasta, it was amazing and i will be back.