tavern harewood


İçinde "staff" olan yorumlar
3
2.5
hman
4
8 yıl önce
bishopdale
went for lunch and a beer. had the chicken on focaccia at a cheap $15,it was very nice indeed.
thestaffwere great,the lady at the bar was very chatty and the environment good.  will be back at some stage.
0
mbennett195
10 yıl önce
bishopdale
horrible experience. so i went into the tavern with 3 female friends, my first complaint was the price of the jack daniels a shocking $12, i don't know about you but i live in one of the most expensive cities in the world- melbourne and i don't ever remembering paying that much for a bourbon, maybe something like gentleman jack but not jack daniels.
secondly as i went to order my food, i got the lamb rump rare, after discussing with the waiter for a period of time, i made my point i wanted a rare steak, one of my friends went home so she didn't order any food and the other two ordered the salmon and the pasta.
my lamb came out well done, i told the waitress that i requested a rare steak, she immediately took the meal to be re done. i also mentioned the salmon was overlooked, but my friend was starving an choose to eat it anyways.
the waitress sent the waiter who originally took the order to talk with us, i proceeded to tell him, that someone who also works in the hospitality industry that it wasn't good enough that he didn't write it on the docket for the chef to cook at the right degree, he instead assumed the chef would cook it rare, because "every other lamb dish he had seen was rare"
the lamb was sent back out quite a while later and unfortunately it was medium, because i was starving by this point i proceeded to eat it anyway, my other friend who ordered the pasta, kindly requested her pasta be reheated because she was waiting patiently for my meal to come out, he took her pasta re heated it in the same bowl an sent it out to her.
i proceeded to drill the waiter telling him, the price of the jack was ridiculous and he mentioned that they have risen the price of the drinks to even out their food costs, i said that there are many places that sell cheap good quality food, without jacking up their drink prices, and that the food wasn't good enough anyways, and the fact he sent my friends food back reheated in the same bowl was insulting, he could have at least re plated it, as a chef who has worked in hospitality for nearly 9 years, in both aus an nz and dining out with chefs who are equally as experienced. it really was disappointing, we weren't offered any drinks or even a discount. not like i ever want to go out and receive a free meal, but receiving such a horrible dining experience and vocalising it, one would assume thestaffwould want to rectify it.
thestafflooked like that didn't give a crap about their workplace, so really not surprised about the turn of events.
it's unfortunate the venue is amazing, but the place has a lot it needs to work on, i won't be back and i most definitely won't recommend the place to anyone.
0
jade
1
10 yıl önce
bishopdale
i had reserved a table for a meal with friends. when we went to the counter to be seated thestaffmember presumed we were under 18 and told us " you all must be 18 to eat here or you must have a legal guardian eating with you". we were all over this age but only a couple of us had i.d with us, so we were unable to eat there.

i understand that thestaffhad to follow the restaurant rules, but i was disappointed and found it very inconvenient that they had not informed us over the phone when we booked or even put somewhere on the website that we had to prove we were 18 or over just to eat the food. we had to leave and find another restaurant in the end.
0
paul
5
15 yıl önce
bishopdale
very busy place at times,staffgo out of there way to try and fit you in when there are even reserved tables. with the reserved table we were given a time limit which was great to know how long we had. excellent service, quick and excellent meals, very consistent, have eaten here on several occasions and will be returning there in the very near future, also very good value for money most meals being around the $20 dollar mark, so you can dine out for 2 with a wine and beer for around $50.00
0
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