we booked the 2021 nye dinner and stay for $1200, which includes a 7 course dinner with free flow alcohol and a live jazz band countdown party. the dinner itself is prepared by a partner restaurant called sunda and costs $413 per head.
we are extremely disappointed by the dinner.
6 out of the 7 dishes that was served were cold dishes, many of them did not look or taste fresh, it's clear they were prepared some time ago in batch and served together to save time.
the alcohol list were full of 2018 - 2019 young $20 dollar wines, a selection of james boag beer and bottled juices.
we were sitting at the corner of the dining hall, and did not even notice that the live band was present until the countdown started, apparently they began their performance 30 minutes prior to the count down and left immediately afterwards, we can barely even hear the music from where we were sitting.
it is absolutely unacceptable to charge a full fine dining price only to serve premade dishes paired with cheap alcohol.
at that price tag you should at the very least serve your customers with freshly made food, and even if it is free flow you would expect the selection of alcohol to be at least semi decent. a top of the range fine dining restaurant usually charge $250 for food and $150 for wine pairing, that would have included a generous 7 glasses of fine wine which is more than enough.
if you are expecting someone to go all out because of free flow, how much can they possibly drink? even if they drank 2 whole bottles of a $75 wine by themselves that would have only been $150.
the service was speedy, professional and excellent, the hotel rooms are old and outdated, price was inflated by nye but overall it was ok.
the entire experience however was marred by the dreadful dinner from sunda whom has prioritized cost cutting over quality. that's not the experience you want to have from a $400 dinner.