t's important to mention reviews as it help others to understand about their future events and all...
have thrown my daughter's 2nd birthday from here. all things were discussed with mr alok jaiswal (wrong person, do not belongs to this place, but number is mentioned for enquiries), about menu and arrangements. it was instructed by him clearly that they have al-a carte system (serve on oder basis, no previous arrangement). later at the end, we have had our all the orders which i have mentioned them, but strange thing was that they asked for full money for the things we have not ordered. actually before coming to therestauranthave given a rough estimate of the items which we will eat during party. but as it was a-la carte so there was nothing to worry as what you will order they will serve and charge for that only. however, we have informed them in well in advance that we will not need full items as per my given estimated ordered list. but they didn't agreed on that, without serving all items they were forcefully asking for the full money.
one fooling part was that as per them all items which i have informed earlier were ready but have taken 45 - 50 mins to serve on the table. so it means they were preparing before serving and nothing was pre ready as per a-la carte case, because at the time of billing when asked for the ready things to pack and give us, they were not ready actually....
hence be aware before coming to this restaurant, as a suggestion directly go to therestaurantand order there to avoid such nuisance at the end while billing.
over all:
ambience - nice
quality of food - good
customer service - pathetic (because they do not serve if you will conduct party and need to collect directly from the kitchen)
my personal advice pls pls do not give them pre order list as all will be charged on a-la carte basis and do not have separate menu, which will help in enjoying your party instead of these things.