always happy. ther customer service is probably their greatest asset although yes, their food is really good. i ordered online asking for a surprise for my boyfriend because it was his birthday. he was picking up the food and had no idea. they gave him a box and told him not to open it before he got home and wished him a happy birthday when he left. when he got home he opened the box and it was a full chocoba dessert with a birthday message from the staff. they really went the extra mile and deserve to be recognized. even when you simply call them they are so friendly. great food and great people, this place is a must try!