southern cross garden bar restaurant

fantastic outdoor dining allowing for a mix of environments both inside formal and outdoor informal. greatfoodwith a great range to choose from.

went here on saturday morning for breakfast, my god the service was amazing i'm a complete hospo snob and actually couldn't find anything to fault even with a 3 year olds birthday party going on behind us, every little detail was looked after thefoodwas fast and the wait staff couldn't have been nicer - congrats guys, that's how it should be done everywhere!

very disappointed yesterday (26th april), a holiday, to find that one of our favourite restaurants was understaffed, cold, and kept us waiting. we waited well over an hour after placing our orders for thefoodto be delivered. when thefoodarrived it was lukewarm, for two of us in particular, leathery and barely edible. this was spinach that i couldn't cut through, and bacon that i had to pick up in my fingers. i gave up. and this was my birthday treat with family. our guess was that an attempt had been made to keep these meals warm for a lengthy time while making the others, but there were only six of us. it wasn't a big crowd there either. there was no communication while we waited.

honestly one of the worst experiences i’ve ever had at a restaurant. we were part of a booking that a family member made at the restaurant and showed up only to find out that the manager that took our booking didn’t even write it down and they didn’t have a table for us. to make things worse that manager wasn’t on that night so the other manager tried to call him only to have him ignore and not pick up any calls. in the end they ended up giving us a function room but from here things only got worse. of course i felt bad for the waitress that was serving us since it was just her waiting on 20 or more people and she seemed quite panicked but honestly the wait forfoodas just not on. we wearied so long for entrees and mains only to have them all bland, dry and very gross honestly the only good things we had was the water and soda the garlic bread was alright but it’s safe to say that my family and i won’t ever return. it’s such a pricey place forfoodlike that and even the fact that the manager messed up our booking left a very bad impression on all us. it’s hard to believe how this place has 4.1 stars when it doesn’t live up to that at all. my suggestion is save your money and go somewhere else that’s much more worth than this place

all in all thefoodwas pretty top notch, we had the welly on a plate burger as well as a few entrees which we enjoyed. however, the service did not match this. the lady at the front of house didn’t smile once, i told her we had a booking & she just turned around grabbed some menus & started walking away so we hesitantly followed. our waiters were friendly but as soon as we finished our drinks we weren’t asked if we would like another one, but just if we would like the empty glasses taken away. after our entrees they cleared our plates as well taking our forks, when our mains were brought out they didn’t replace the forks. once our mains were finished not once were asked if we wanted to see the dessert menu. i may just be acting picky but the whole experience felt like we were just being rushed through.

a pity one star rating is the minimum. really a zero or negative number is needed. the southern cross is very very anti vegetarian and vegan. requesting vegetarian or veganfoodis met with hostility from staff. i went there on anzac day and was turfed out because they wouldnt as they insisted thatfoodwithout meat and/or egg in it does not qualify as a "meal" and therefore i couldnt be on the premesis. vegetarians and vegans need to boycott this dive.

what a nice place! the staffs were excellent and very helpful. thefoodwas great, the eggs were cooked to perfection. would go here again for dinner next time!

very rarely that i've had such poor service in wellington. sat at a table that still had someone else's plates left on it. after 15minutes i had to ask them to clear them away to which the waitress reacted rudely like it was quite a chore for her. she only grabbed some of the stuff, left the remainder and didn't even bother to wipe the table.foodtook a long time to come out and was very average for what we paid for it.
so after eating our overpriced average lunch on a dirty table surrounding by someone else's leftover dishes i can conclusively say that we won't be coming back!

wasn't wowed. upmarket, well presented restaurant.foodwas a let down - sounds fancy but doesn't taste like it. staff were brilliant and the beer selection was not surprisingly very good. wanted to love it as the ambiance was excellent but unfortunatelyfoodisn't worth the price. didn't feel like a great place for kids - but that is personal opinion - just putting that out there in case.

***this does not reflect the customer service but more thefood***

being a rainy sunday and arriving for brunch after a nighyt on the wines we thought wed try this place as we were down here for wow. we come every year and decided to try a different place from the normal that we go to.

what an amazing venue. so many cute and quaint lil areas to cater to so many types of parties from what we saw on our visit.

my partner and i ordered the breakfast bowl ( vegan ) and a soy latte and soy hot chocolate. the drinks came out first and were perfect. both seering hot which is my favourite.

thefoodcame out and after expecting a large breakfast we thought the value for money ($20) for that bowel was a.bit of a rip, as we had to ask for bread to fill us up, this is what was definately needed wirh this meal.

it was also luke warm which on a cold sunday one does not wish on anyone.

the bread cost $4.50 for 3 slithers of ciabatta.

not impressed

went to this great place for brunch with my kids and their children. we are from out of town and this was super easy to organise. the puppet show and face painting was adorable and went down well with the grandchildren. it was cold outside but gorgeous and warm inside.foodand coffee was amazing. we were well taken care of. thanks so much you guys!

just had the best dining experience ever!!
food was fantastic and staff were just as great.
i had the big breakfast which is no lie, the amount offoodyou get on your plate could prob serve 2 people.
my husband had a 400g rump stonegrill which was a first for him and he smiled from start to finish.
definately going back once a month thats for sure!

went there several times due to 2 for 1 deal for stone grill menu. i enjoyed thefoodand atmosphere. you can go there with group and go there by yourself. one day i went there myself and sitting on one of couches and enjoyed beer. liked it. you don't make a mistake if you visit this place.

the best size of meat offered here for stone grill. and suprisingly economical. the ambience is 5/5. the staff were 5/5 as well, very great personalities! they havefoodpromos which are remarkable. would def come here if we go to wellington again. the first restaurant id love to dine again in wellington.

this is quite a large restaurant with different seating options, more relaxed bar area, restaurant area and a large courtyard area. it seems very family friendly, good even for small kids. thefoodis more than good and as a bonus they do tim tam slams!